COVID-19 Safety Information
Toggle navigation
Skip to Content
Menu
myRedDragon
About
Maps/Directions
Facts/Figures
Contact Us
About Our
Campus Priorities
Accolades
Leadership
History
Accreditations
We Are Red Dragons
Website Information
Academics
Academic Calendars
Academic Departments
College Catalogs
Registration/Records
Study Abroad
Teacher Education
Summer Session
Winter Session
Undergraduate
Academics
Majors/Minors
Pre-professional Programs
Course Schedule
Honors Program
Graduate
Academics
Programs
Assistantships
Graduate Student Support
Graduate Catalog
Admissions
Undergraduate
Admissions
Freshmen Applicants
Transfer Students
International Students
Readmission
Accepted Students
Undergraduate students
Apply
Visit
Undergraduate
FAQs
Enrollment Facts
Get Connected
with Undergraduate Admissions
Graduate
Admissions
Admission Criteria
All Programs
Online/Hybrid Programs
Assistantships
Dates/Deadlines
Graduate students
Apply
College Catalog
Graduate
FAQs
International
Graduate
Students
Get Connected
with Graduate Admissions
Tuition/Aid
Student Accounts Office
Tuition and Costs
Billing/Payment
Room Rates
College Fees
Refunds/Withdrawals
Financial Aid Office
Apply for Aid
Types of Aid
Financial Aid
Forms
Scholarships
Financial Aid
Resources
Student Life
Clubs and Organizations
Campus Services
Student Activities
Residence Life
On-Campus Living
Recreational Sports
Health/Wellness
Diversity
Student Employment
Off-Campus Living
Athletics
Cortland Red Dragons
Staff Directory
Schedule
Facilities
Recruits
Champions
C-Club
Giving
Ways to Give
Find Your Cause
Naming Opportunities
Give Now
Skip to Content
Information For
Home
Future Students
Current Students
Parents/Families
Faculty/Staff
Alumni
Community Members
Skip to Content
Quick Links
myRedDragon
myRedDragon
Offices A-Z
Visitor's Guide
Skip to Content
Search
Site
People
Frequently Asked Questions
Home
Offices
Student Registration and Record Services
Frequently Asked Questions
Search
Topics
true;
true;
true;
true;
true;
true;
true;
Choose a Filter:
Filter by...
Future Students
Alumni
Current Students
Faculty
Staff
Parents and Families
Community
Search Our FAQ
Search:
Search
Degree Conferral and Checklists
What do I do if my diploma shipping address has changed, or I need to edit the name of the diploma?
What is the March 1 deadline for?
What is the degree conferral checklist process?
Will we continue to receive the report of checklists sent to departments?
Will dual major departments also receive a checklist? Do I need to copy and send a checklist to the other department/advisor if they are listed?
Where are honors noted?
What do I do if I did not receive my diploma?
When will my degree show up on my transcripts?
I have walked in Commencement. Does that mean I have "graduated"?
Why does my diploma only list my degree, not my major?
When will my diploma arrive?
I am a double major. Will I receive two diplomas?
How do I apply for degree conferral?
What is Degree Conferral?
I am in my final year, What do I have to do to graduate?
How do I review my existing degree conferral application for accuracy?
If I do not complete a checklist review by March 1, does that mean my student cannot participate in commencement?
Will we continue to receive paper copies of checklists?
Degree Works
What is Degree Works?
Can I view my degree progress on my worksheet?
What does the symbols mean on the worksheet?
Can I see if my current coursework will fit into a new major or program?
What is a What-if?
Can I see what courses are being offered in Degree Works?
How do I update my major, minor or program information in Degree Works?
How does Degree Works differ from a transcript?
My progress circles shows that I have at least 100% of credits, yet I'm not complete. How is this possible?
Can I save or print my students' Degree Works audit/worksheet?
Can I see all of my course history in Degree Works?
Are my grades available in Degree Works?
Who do I contact if my information is incorrect?
What do I do if information is missing, or Degree Works is not up-to-date?
How current is the information in Degree Works?
Is my Degree Works data safe and secure?
Can I print or save my worksheet?
Can I access Degree Works on any computer or device?
What are the data refresh and processing a new audit ("Process") features?
How do I know how recent the data and/or audit is?
How do I access Degree Works?
What if the major, minor or program is not listed or is listed incorrectly in Degree Works?*
How do I request a course substitution/exception?
How do I find students in Degree Works?
How current is the information in Degree Works for students?
FERPA and Protecting Students Data
Where can I find more information and policies pertaining to student records and FERPA?
If a student provides a release to speak with a third party, am I obligated to share the data or speak with them?
If a student still has outstanding obligations to the College, can they still review education records?
Can I publicly post student grades by ID?
What is "personally identifiable information?"
What is directory information?
Is the College required to release directory information?
Is it OK to upload my class list to a vendor's website in order to use tools they provide?
Under FERPA, parents may have access to information when the student is dependent. Do we release information on that basis?
Can I share/post information that is not listed as PII, but also not listed as directory information?
How do students provide a FERPA release?
Does a student have the right to review ALL records maintained by the college?
Am I permitted to leave papers out for students to pick up on their own? (Example: In a box by/in the office.)
How does FERPA apply to letters of reference for students?
Final Exam Help
Is Student Registration and Record Services still centrally scheduling to help optimize the exam schedule?
Does every faculty member need to request an exam time?
A course I teach not listed as an option on the final exam alternate scheduling tool. Why?
Are instructors required to give final exams?
Why does the form direct me to contact the department office when making a request?
Can we still request an exam time or location after the online submittal process has closed?
Can we schedule other final exam activities (such as study sessions) via EMS?
Will the Student Registration and Record Services still post a listing of alternate exam times and locations?
Where is the official exam policy?
What is the standard final exam schedule?
What is a common exam?
What courses are excluded from the automatic scheduling process?
Under what circumstances may a student request an alternate exam time?
If a faculty member will not offer an exam during the exam week, can they offer one during the final week of class?
If a department wishes to centrally collect the exam requests using their own process, and submit it to the Student Registration and Records Office may they?
How do reservations 'work'? Is this a first-come-first-serve process?
How do I request a different time or room for an exam?
Does the College offer testing accommodations for students with disabilities?
Can students be excused from the exam in the event of an illness or emergency?
Can I combine multiple sections of my course into one exam time?
Can a faculty member request an oversized room? (Example: a 100 seat room for 50 students.)
Can instructors schedule alternate exams directly in EMS?
How does a faculty member receive an exception to the final exam requirement or offer an alternative exam?
How can department staff or chairs submit requests?
Final Grading
A student has a "W" or "X" in the grading column. What does this mean?
When will students see the grades I have submitted?
How do I submit a late grade?
I received a notice on the page stating "You have no assigned sections for this term" or "You may not currently enter final grades for this course." What do I do?
The course I am attempting to grade is not available in the drop down field. What do I do?
Why is the alternate exam schedule no longer rotating?
Where can I find a guide or instructions to help me with final grading?
When saving my grade in myRedDragon, does this mean they are instantly viewable to the student?
When are the final grades due?
How often should I save my grades on myRedDragon?
What happens when a grade is not submitted by the grading deadline?
I am unable to log into myRedDragon. Who can assist?
How do I submit a student's thesis, project or culminating activity title to be included on the official student record?
Do I need to submit a grade for each student in the class?
I would like to change a grade I have already saved. Is this possible?
General Topics
Faculty and Staff: Who do I contact if I need help?
Registration Support
I received a registration error when trying to register. What do I do?
How does the system enforce restrictions, pre-requisites, co-requisites, and special permission?
My advisee has a time ticket, though they have applied to graduate. Why did this occur?
Where do I find my advisee's PIN codes for registration?
Where do I send students who experience a course restriction, or need special permission?
Online registration has closed, but we are still within an add period. What will a student do to enter the course?
Are visiting students allowed to enroll in any course?
If a visiting student meets the criteria, but cannot enter a course, what should the student do?
Where can I find additional visiting student policies and information?
Student Records Management
How are challenge exams applied to student records?
Student Registration
Can visiting students access Memorial Library?
I received a registration error when trying to register. What do I do?
Can I register for more than 18 credits of classes?
When and how do I register for winter or summer courses?
What is a PIN number?
What is a time ticket?
What do I do if I receive an error message while trying to register?
How do I register online?
Does a visiting student receive an ID card?
How many credits can a visiting (non matriculated) student accumulate?
Are visiting students allowed to enroll in any course?
What steps will a visiting student need to take to register for classes?
If a visiting student meets the criteria, but cannot enter a course, what should the student do?
Are visiting students required to meet the existing course pre-requisites?
Can visiting students take 600 level graduate courses?
Will visiting students receive a C-number (Cortland ID)?
What level (graduate or undergraduate) will a visiting student be?
Can visiting students attend Summer and Winter sessions?
What is cross-registration? Who is eligible?
Where can I find additional visiting student policies and information?
Transcripts
Does SUNY Cortland send electronic transcripts (e-transcripts)?
Can you provide me with another school's transcript that is in my record?
Why is a signature or authorization required?
Can I receive a transcript if I have an outstanding financial obligation?
May I make a transcript request in person?
Does SUNY Cortland send transcripts using overnight mail?
How can I authorize my order if I was sent a form?
How do I order an official transcript?
Am I able to order an unofficial transcript?
May I order my transcript over the phone?
I ordered my transcript through the online ordering system, how can I check the status of my order?
My online transcript order seems to be delayed, what may cause this?
My online order status is: “Authorization required.” What does that mean?
How long does it take for my transcript to be released after I send my Authorization form?
Toggle page navigation
Menu
Student Registration and Record Services
Calendars/Exam Schedule
Spring Important Dates and Deadlines
Fall Important Dates and Deadlines
Religious Holidays and Observances
Registration Calendar
Final Exam Schedule
Final Exam Requests
Schedule of Classes
Students
Registration Information
Forms
Enrollment Verification
Transcripts and Records
Degree Conferral and Certification
Degree Application
Teacher Certification
Apostille of the Hague
Reverse Transfer
Certified Electronic Diploma
Visiting Students
Graduate Students
Readmission
TEACH Codes
Parents
Academic Information Release
Enrollment Verification
Parents/Families
Faculty/Staff
Curriculum and Catalog
Faculty Grading
Forms
Instructional Scheduling
Instructional Space Inventory
FERPA for Faculty and Staff
FERPA and Record Security Resources
FERPA Release
Student Data Security
FERPA 101
Alumni
Transcript Requests
Diplomas
Certification
Archival Catalogs
DegreeWorks
Degree Works
DegreeWorks for Students
DegreeWorks for Advisors
Help and Support
Student FAQ
Faculty and Staff FAQ
Course Exceptions
Register to Vote
