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Final Grading
I received a notice on the page stating "You have no assigned sections for this term" or "You may not currently enter final grades for this course." What do I do?
How do I submit a student's thesis, project or culminating activity title to be included on the official student record?
Where can I find a guide or instructions to help me with final grading?
The course I am attempting to grade is not available in the drop down field. What do I do?
When are the final grades due?
A student has a "W" or "X" in the grading column. What does this mean?
When will students see the grades I have submitted?
How do I submit a late grade?
Why is the alternate exam schedule no longer rotating?
When saving my grade in myRedDragon, does this mean they are instantly viewable to the student?
How often should I save my grades on myRedDragon?
What happens when a grade is not submitted by the grading deadline?
I am unable to log into myRedDragon. Who can assist?
Do I need to submit a grade for each student in the class?
I would like to change a grade I have already saved. Is this possible?
Degree Works
What do I do if information is missing or Degree Works is not up-to-date?
What if the major, minor or program is not listed or is listed incorrectly in Degree Works?*
Who do I contact if my information is incorrect?
How do I request a course substitution/exception?
What is Degree Works?
Can I view my degree progress on my worksheet?
What does the symbols mean on the worksheet?
Can I see if my current coursework will fit into a new major or program?
What is a What-if?
Can I see what courses are being offered in Degree Works?
How do I update my major, minor or program information in Degree Works?
How does Degree Works differ from a transcript?
My progress circles shows that I have at least 100% of credits, yet I'm not complete. How is this possible?
Can I save or print my students' Degree Works audit/worksheet?
Can I see all of my course history in Degree Works?
Are my grades available in Degree Works?
How current is the information in Degree Works?
Is my Degree Works data safe and secure?
Can I print or save my worksheet?
Can I access Degree Works on any computer or device?
What are the data refresh and processing a new audit ("Process") features?
How do I know how recent the data and/or audit is?
How do I access Degree Works?
How do I find students in Degree Works?
How current is the information in Degree Works for students?
Student Records Management
How are challenge exams applied to student records?
Registration Support
Where do I send students who experience a course restriction or need special permission?
Are visiting students allowed to enroll in any course?
My advisee has a time ticket, though they have applied to graduate. Why did this occur?
Where can I find additional visiting student policies and information?
How are restrictions, pre-requisites, co-requisites, and special permission enforced?
I received a registration error when trying to register. What do I do?
Where do I find my advisee's PIN codes for registration?
Online registration has closed, but we are still within an add period. What will a student do to enter the course?
If a visiting student meets the criteria, but cannot enter a course, what should the student do?
Degree Conferral and Checklists
How do I apply for degree conferral?
How do I review my existing degree conferral application for accuracy?
I have walked in Commencement. Does that mean I have "graduated"?
What do I do if my diploma shipping address has changed or I need to edit the name of the diploma?
If I do not complete a checklist review by March 1, does that mean my student cannot participate in Commencement?
Will dual major departments also receive a checklist? Do I need to copy and send a checklist to the other department/advisor if they are listed?
What is the degree conferral checklist process?
I am in my final year, What do I have to do to graduate?
Will we continue to receive the report of checklists sent to departments?
What is the March 1 deadline for?
Where are honors noted?
What do I do if I did not receive my diploma?
When will my degree show up on my transcripts?
Why does my diploma only list my degree, not my major?
When will my diploma arrive?
I am a double major. Will I receive two diplomas?
What is Degree Conferral?
Will we continue to receive paper copies of checklists?
Student Registration
How do I register online?
Are visiting students allowed to enroll in any course?
What steps will a visiting student need to take to register for classes?
What level (graduate or undergraduate) will a visiting student be?
How many credits can a visiting (non matriculated) student accumulate?
Does a visiting student receive an ID card?
Where can I find additional visiting student policies and information?
Can visiting students access Memorial Library?
I received a registration error when trying to register. What do I do?
Can I register for more than 18 credits of classes?
When and how do I register for winter or summer courses?
What is a PIN number?
What is a time ticket?
What do I do if I receive an error message while trying to register?
If a visiting student meets the criteria, but cannot enter a course, what should the student do?
Are visiting students required to meet the existing course pre-requisites?
Can visiting students take 600 level graduate courses?
Will visiting students receive a C-number (Cortland ID)?
Can visiting students attend Summer and Winter sessions?
What is cross-registration? Who is eligible?
Final Exam Help
Does the university offer testing accommodations for students with disabilities?
If a department wishes to centrally collect the exam requests using their own process and submit it to the Registrar's Office, may they?
Can we still request an exam time or location after the online submittal process has closed?
How do I request a different time or room for an exam?
What is the standard final exam schedule?
How can department staff or chairs submit requests?
How do reservations 'work'? Is this a first-come-first-serve process?
Is the Registrar's Office still centrally scheduling to help optimize the exam schedule?
Under what circumstances may a student request an alternate exam time?
Will the Registrar's Office still post a listing of alternate exam times and locations?
Does every faculty member need to request an exam time?
A course I teach not listed as an option on the final exam alternate scheduling tool. Why?
Are instructors required to give final exams?
Why does the form direct me to contact the department office when making a request?
Can we schedule other final exam activities (such as study sessions) via EMS?
Where is the official exam policy?
What is a common exam?
What courses are excluded from the automatic scheduling process?
If a faculty member will not offer an exam during the exam week, can they offer one during the final week of class?
Can students be excused from the exam in the event of an illness or emergency?
Can I combine multiple sections of my course into one exam time?
Can a faculty member request an oversized room? (Example: a 100 seat room for 50 students.)
Can instructors schedule alternate exams directly in EMS?
How does a faculty member receive an exception to the final exam requirement or offer an alternative exam?
General Topics
Faculty and Staff: Who do I contact if I need help?
FERPA and Protecting Students Data
Does a student have the right to review ALL records maintained by the university?
Is the university required to release directory information?
If a student still has outstanding obligations to the university, can they still review education records?
How do students provide a FERPA release?
Can I share/post information that is not listed as PII, but also not listed as directory information?
Is it OK to upload my class list to a vendor's website in order to use tools they provide?
If a student provides a release to speak with a third party, am I obligated to share the data or speak with them?
Where can I find more information and policies pertaining to student records and FERPA?
What is "personally identifiable information?"
What is directory information?
Can I publicly post student grades by ID?
Under FERPA, parents may have access to information when the student is dependent. Do we release information on that basis?
Am I permitted to leave papers out for students to pick up on their own? (Example: In a box by/in the office.)
How does FERPA apply to letters of reference for students?
Transcripts
May I make a transcript request in person?
How do I order an official transcript?
Can you provide me with another school's transcript that is in my record?
My online transcript order seems to be delayed, what may cause this?
Am I able to order an unofficial transcript?
Does SUNY Cortland send transcripts using overnight mail?
May I order my transcript over the phone?
Does SUNY Cortland send electronic transcripts (e-transcripts)?
Why is a signature or authorization required?
My online order status is: “Authorization required.” What does that mean?
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