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Degree Conferral and Checklists
What do I do if my diploma shipping address has changed, or I need to edit the name of the diploma?
What is the March 1 deadline for?
What is the degree conferral checklist process?
Will we continue to receive the report of checklists sent to departments?
Will dual major departments also receive a checklist? Do I need to copy and send a checklist to the other department/advisor if they are listed?
Where are honors noted?
What do I do if I did not receive my diploma?
When will my degree show up on my transcripts?
I have walked in Commencement. Does that mean I have "graduated"?
Why does my diploma only list my degree, not my major?
When will my diploma arrive?
I am a double major. Will I receive two diplomas?
How do I apply for degree conferral?
What is Degree Conferral?
I am in my final year, What do I have to do to graduate?
How do I review my existing degree conferral application for accuracy?
If I do not complete a checklist review by March 1, does that mean my student cannot participate in commencement?
Will we continue to receive paper copies of checklists?
Degree Works
What is Degree Works?
Can I view my degree progress on my worksheet?
What does the symbols mean on the worksheet?
Can I see if my current coursework will fit into a new major or program?
What is a What-if?
Can I see what courses are being offered in Degree Works?
How do I update my major, minor or program information in Degree Works?
How does Degree Works differ from a transcript?
My progress circles shows that I have at least 100% of credits, yet I'm not complete. How is this possible?
Can I save or print my students' Degree Works audit/worksheet?
Can I see all of my course history in Degree Works?
Are my grades available in Degree Works?
Who do I contact if my information is incorrect?
What do I do if information is missing, or Degree Works is not up-to-date?
How current is the information in Degree Works?
Is my Degree Works data safe and secure?
Can I print or save my worksheet?
Can I access Degree Works on any computer or device?
What are the data refresh and processing a new audit ("Process") features?
How do I know how recent the data and/or audit is?
How do I access Degree Works?
What if the major, minor or program is not listed or is listed incorrectly in Degree Works?*
How do I request a course substitution/exception?
How do I find students in Degree Works?
How current is the information in Degree Works for students?
FERPA and Protecting Students Data
Where can I find more information and policies pertaining to student records and FERPA?
If a student provides a release to speak with a third party, am I obligated to share the data or speak with them?
If a student still has outstanding obligations to the College, can they still review education records?
Can I publicly post student grades by ID?
What is "personally identifiable information?"
What is directory information?
Is the College required to release directory information?
Is it OK to upload my class list to a vendor's website in order to use tools they provide?
Under FERPA, parents may have access to information when the student is dependent. Do we release information on that basis?
Can I share/post information that is not listed as PII, but also not listed as directory information?
How do students provide a FERPA release?
Does a student have the right to review ALL records maintained by the college?
Am I permitted to leave papers out for students to pick up on their own? (Example: In a box by/in the office.)
How does FERPA apply to letters of reference for students?
Final Exam Help
Is Student Registration and Record Services still centrally scheduling to help optimize the exam schedule?
Does every faculty member need to request an exam time?
A course I teach not listed as an option on the final exam alternate scheduling tool. Why?
Are instructors required to give final exams?
Why does the form direct me to contact the department office when making a request?
Can we still request an exam time or location after the online submittal process has closed?
Can we schedule other final exam activities (such as study sessions) via EMS?
Will the Student Registration and Record Services still post a listing of alternate exam times and locations?
Where is the official exam policy?
What is the standard final exam schedule?
What is a common exam?
What courses are excluded from the automatic scheduling process?
Under what circumstances may a student request an alternate exam time?
If a faculty member will not offer an exam during the exam week, can they offer one during the final week of class?
If a department wishes to centrally collect the exam requests using their own process, and submit it to the Student Registration and Records Office may they?
How do reservations 'work'? Is this a first-come-first-serve process?
How do I request a different time or room for an exam?
Does the College offer testing accommodations for students with disabilities?
Can students be excused from the exam in the event of an illness or emergency?
Can I combine multiple sections of my course into one exam time?
Can a faculty member request an oversized room? (Example: a 100 seat room for 50 students.)
Can instructors schedule alternate exams directly in EMS?
How does a faculty member receive an exception to the final exam requirement or offer an alternative exam?
How can department staff or chairs submit requests?
Final Grading
A student has a "W" or "X" in the grading column. What does this mean?
When will students see the grades I have submitted?
How do I submit a late grade?
I received a notice on the page stating "You have no assigned sections for this term" or "You may not currently enter final grades for this course." What do I do?
The course I am attempting to grade is not available in the drop down field. What do I do?
Why is the alternate exam schedule no longer rotating?
Where can I find a guide or instructions to help me with final grading?
When saving my grade in myRedDragon, does this mean they are instantly viewable to the student?
When are the final grades due?
How often should I save my grades on myRedDragon?
What happens when a grade is not submitted by the grading deadline?
I am unable to log into myRedDragon. Who can assist?
How do I submit a student's thesis, project or culminating activity title to be included on the official student record?
Do I need to submit a grade for each student in the class?
I would like to change a grade I have already saved. Is this possible?
General Topics
Faculty and Staff: Who do I contact if I need help?
Registration Support
I received a registration error when trying to register. What do I do?
How does the system enforce restrictions, pre-requisites, co-requisites, and special permission?
My advisee has a time ticket, though they have applied to graduate. Why did this occur?
Where do I find my advisee's PIN codes for registration?
Where do I send students who experience a course restriction, or need special permission?
Online registration has closed, but we are still within an add period. What will a student do to enter the course?
Are visiting students allowed to enroll in any course?
If a visiting student meets the criteria, but cannot enter a course, what should the student do?
Where can I find additional visiting student policies and information?
Student Records Management
How are challenge exams applied to student records?
Student Registration
I received a registration error when trying to register. What do I do?
Can I register for more than 18 credits of classes?
When and how do I register for winter or summer courses?
What is a PIN number?
What is a time ticket?
What do I do if I receive an error message while trying to register?
How do I register online?
Does a visiting student receive an ID card?
How many credits can a visiting (non matriculated) student accumulate?
Are visiting students allowed to enroll in any course?
What steps will a visiting student need to take to register for classes?
If a visiting student meets the criteria, but cannot enter a course, what should the student do?
Are visiting students required to meet the existing course pre-requisites?
Can visiting students take 600 level graduate courses?
Will visiting students receive a C-number (Cortland ID)?
Can visiting students access Memorial Library?
What level (graduate or undergraduate) will a visiting student be?
Can visiting students attend Summer and Winter sessions?
What is cross-registration? Who is eligible?
Where can I find additional visiting student policies and information?
Transcripts
Does SUNY Cortland send electronic transcripts (e-transcripts)?
Can you provide me with another school's transcript that is in my record?
Why is a signature or authorization required?
Can I receive a transcript if I have an outstanding financial obligation?
May I make a transcript request in person?
Does SUNY Cortland send transcripts using overnight mail?
How can I authorize my order if I was sent a form?
How do I order an official transcript?
Am I able to order an unofficial transcript?
May I order my transcript over the phone?
I ordered my transcript through the online ordering system, how can I check the status of my order?
My online transcript order seems to be delayed, what may cause this?
My online order status is: “Authorization required.” What does that mean?
How long does it take for my transcript to be released after I send my Authorization form?
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