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Transcript Requests

Transcript Ordering Options

Alumni may request a transcript at any time using the online ordering service: TranscriptsPlus® by Credentials Solutions. Services offered includes direct mailing, Federal Express (FedEx) mailing, or electronic delivery, While services fees are applied, there is no charge for the transcript which is provided as part of the semester transcript fee.

OPTION 1: Online Expedited Ordering (Service Fees Apply) 

You may order a transcript online. Additional authentication steps may be required. 

Benefits of Online Expedited Ordering

  • You can request either a paper transcripts or an eTranscript online.
  • All current students and alumni may request paper transcripts using the enhanced services.
  • Students attending SUNY Cortland beginning in 1991 or later may request eTranscripts using the enhanced services.
  • You will receive notifications via e-mail and/or text messaging as your request is being validated, processed and shipped.
  • You may check the status of your order online at any time.
  • You may select an option online to request that we hold the processing of your transcript for final grades and/or the posting of your degree.
  • Support for online ordering is available toll-free at 1-800-646-1858. (There is an additional operator surcharge for placing orders over the telephone.)

OPTION 2: Traditional Ordering and In Person Pickup (No Service Fees Apply)

Alumni may fax, mail, or bring a transcript request  to the Registrar's Office using the Transcript Request Form.

For in-person service, please come to the Miller Building, Room 223 during office hours.  Traditional orders are performed in the office and have no service or transcript fees.

SUNY Cortland Registrar's Office
Attn: Transcript Coordinator
PO Box 2000
Cortland, NY 13045-0900
Fax: 607-753-2959

Download the Transcript Request Form (PDF)


If you have technical questions or questions regarding your online order, please check your status online, or call Credentials, Inc. at 847-716-3005.  Do not hesitate to call our office for assistance with your transcript request at 607-753-4702.

Office Information

Student Registration and Record Services
Brockway Hall, Jacobus Lounge (Temporary Location)
Phone: 607-753-4702
Fax: 607-753-2959

Office Hours

8 a.m. - 4:30 p.m.

Office opens at 9:45 on Thursdays to accommodate common meetings.

Contact Information and Staff