Sending Mail and Packages

Letter Mail

Students will receive all letter mail in their assigned mailbox located in their residence hall. At opening, everyone is assigned a mailbox by hall staff and provided with a combination. Please encourage your student to check their mail frequently throughout the semester. Letter mail includes:

  • Bills
  • Invoices
  • Personal correspondence
  • Small parcels
  • Newsletters
  • Magazines
  • Advertisements
  • Circulars


All packages are delivered to Neubig Hall at Package Services and students may pick up their package at the service counter located in the back of The College Store. Students will be notified that a package has been delivered via email and/or text message (text messaging service only available if student signs up). Any package that is not picked up within the timeframe specified by ASC will be returned to sender.

Only the student whose name appears in the delivery address may pick up a package. Students must show proper identification (SUNY Cortland ID) before the package will be released.

Beginning with the Fall 2023 Semester, Student Package Services hours will be :

Monday – Friday 9:00am – 5:00pm

Saturday – 11:00am – 3:00pm

Addressing Packages

Residence halls

[Student Name]
15 Neubig Hall
[Student Residence Hall]
Cortland, NY 13045

For example:

Jane Williams
15 Neubig Hall
Alger Hall
Cortland, NY 13045

Please refrain from putting SUNY Cortland, P.O. Box 2000 or the four-digit zip code extension "0900" on the envelope or package or that mail will go to the Residence Life and Housing Office rather than directly to your student's residence hall.

Addressing Regular First-Class Mail

Residence halls

[Student Name]

[Student Room # & Residence Hall]

Cortland, NY 13045

West Campus Apartments

Student's Name
[Building #] West Campus Circle, [Apt. #]
Cortland, NY 13045-3571

Leadership House

Student's Name
Leadership House, [Room #]
94 Prospect Ave.
Cortland, NY 13045

Contact Us

Residence Life and Housing
Van Hoesen Hall, Room B-33
Email: Residence Life and Housing
Phone: 607-753-4724
Fax: 607-753-5984
Hours: 8 a.m.-4:30 p.m.
Facebook_Icon_PNG Instagram_Icon_PNG