Fall 2021 Guidance/COVID-19 Information

Sending Mail and Packages

Letter Mail

Students will receive all letter mail in their assigned mailbox located in their residence hall. At opening, everyone is assigned a mailbox by hall staff and provided with a combination. Please encourage your student to check their mail frequently throughout the semester. Letter mail includes:

  • Bills
  • Invoices
  • Personal correspondence
  • Small parcels
  • Newsletters
  • Magazines
  • Advertisements
  • Circulars


Fall 2020 semester update (10/16/2020): Package processing is taking longer than expected due to a high volume of packages and safety protocols in place for COVID-19.

All packages are delivered to Neubig Hall at Package Services and students may pick up their package at the service counter located in the back of The College Store. Students will be notified that a package has been delivered via email and/or text message (text messaging service only available if student signs up). Any package that is not picked up within the timeframe specified by ASC will be returned to sender.

Only the student whose name appears in the delivery address may pick up a package. Students must show proper identification (SUNY Cortland ID) before the package will be released.

 Current service counter hours:

  • Monday—Thursday: 8:30 a.m. - 5 p.m.
  • Friday: 8:30 a.m. - 4 p.m.
  • Saturday: 11 a.m. - 3:30 p.m.
  • Sunday: Closed

Addressing Regular First-Class Mail and Packages

Residence halls

Student Name
(Room #) ________ (Residence Hall)
Cortland, NY 13045

For example:

Jane Smith
113 Alger Hall
Cortland, NY 13045

Please refrain from putting SUNY Cortland, P.O. Box 2000 or the four-digit zip code extension "0900" on the envelope or package or that mail will go to the Residence Life and Housing Office rather than directly to your student's residence hall.

West Campus Apartments

Student's Name
(Building #) ______ West Campus Circle, Apt. # _______
Cortland, NY 13045-3571

Leadership House

Student's Name
Leadership House, Room #_____
94 Prospect Ave.
Cortland, NY 13045

College Suites
Student's Name
951 State Rt. 13
East Building, Suite #
Cortland, NY 13045

Contact Us

Residence Life and Housing
Van Hoesen Hall, Room B-33

Email: ResidenceLifeandHousing@cortland.edu

Phone: 607-753-4724

Fax: 607-753-5984

Hours: 8 a.m.-4:30 p.m.

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