Follow the advice and protocols of your program, which can be found in your program guide or information shared with you by your study abroad advisor. Make sure that you know the local number for 911, and have all relevant information related to fire, medical, and security for your program.
In a true health or safety emergency abroad, please call the University Police Department at 607-753-2111 or International Programs at 607-543-0774.”
•Seek immediate medical attention if it is an emergency
•Emergency or not, call United Health Care at 1-844-249-0748 so that United Health Care can find a local doctor or hospital and set up an appointment for you to be seen. Ask for UHC to pre-authorize payment so that you don't need to pay upfront. If you do pay, keep all receipts from your treatment. Visit our Insurance page for policy details and instructions on navigating the United Health Care website.
•No local doctor or hospital that accepts United Health Care? Make your own appointment with doctor or hospital based on recommendations at your host study abroad site. Be sure to keep all receipts from your treatment.
•Mental Health Telehealth Services are available 24/7/365. Go to www.counseling4students.com to provide your information (UHC details needed). You will then be contacted within 24 hours by a counselor to set up an appointment.
Smart Traveler Enrollment Program (STEP): Register before you go abroad to receive notifications related to health, safety, and security in your host country. U.S. Department of State USA Study Abroad: Travel health and safety resources, scholarship opportunities, travel alerts, and other information to help you plan your time abroad.
U.S. State Department Travel Information: Information related to passports, visas, travel alerts, country profiles and specific travel information, and emergency resources.
CDC (Center for Disease Control): Health, safety, travel alerts, and safety precautions for international travel.
United Health Care Global: Find doctors and hospitals, read health profiles by country, find international drug equivalents, and immunization information. Create a login using your UHC ID number, which will be emailed to you upon your automatic enrollment after acceptance into your Cortland study abroad program.
United Health Care Student Resources: View your plan benefits and file a claim. Your login information will be emailed to you upon your automatic enrollment after acceptance into your Cortland study abroad program.