Telecounseling is available for fall 2021 — free and confidential for enrolled SUNY Cortland students.
The recent past has been filled with unanticipated life challenges involving both the COVID-19 pandemic and national and global racial climate unrest. You may be grieving the loss of loved ones to the disease or struggling with the effects of racial trauma, stemming from both historical and current deeply embedded systematic racism. We recognize that many feel fatigued, burdened and traumatized by these circumstances.
We are here to listen, support and respond to you.
The Counseling Center:
To allow us to serve you safely, Counseling Center services will be provided by phone or video tele-counseling only. To schedule an appointment, please call our office at 607-753-4728 during business hours (Monday through Friday, 8 a.m. to noon and 1 to 4 p.m.). Our Counseling Center staff are ready and willing to support you, whether you return to campus, live in Cortland or remain at home or another location.
Because of limited resources, coupled with our desire to serve as many students as possible, the Counseling Center has adopted a brief treatment model. We are committed to maintaining our ability to provide students with high quality, appropriate counseling services. At the same time, we are also committed to providing services within the limits of our expertise, which is required by professional ethics.
As generalist therapists, we are similar to primary care physicians; that is, we are able to address a wide variety of concerns within our office, but there are some concerns that may require treatment services that we are unable to offer.
The general guidelines listed above are only intended to serve as a guide to assist treatment decisions. Cases are evaluated individually and the professional judgment of the mental health provider(s) will determine the treatment decision in a particular situation.
Even in cases where a student’s ongoing needs necessitate a referral to community resources, the Counseling Center can often assist the student in managing the presenting concerns and provide support until the student is able to connect to the appropriate community resources.
All students, staff, faculty and families are welcome to talk with a counselor to consult about a concern, question, referral or to help determine need for service.
Phone support services/appointments are available Monday-Friday during business hours using the Let’s Talk format. Let’s Talk is a free and confidential 20-30 minute phone consultation with one of our counselors designed to offer support. Call 607-753-4728 to schedule your phone consult. Let’s Talk is a drop-in service that offers informal, confidential consultation with a counselor. Get help problem-solving and learn about other resources that may be helpful.
You will be contacted on the morning of your scheduled appointment by email with a reminder and with a secure link to our paperwork. This paperwork must be completed the day of your appointment and will be reviewed with your counselor. If you have any problems with this process, please contact our receptionist at 607-753-4728, and she will assist you.
Counseling appointments can be via telephone or Webex, and if you have a preference you should let the receptionist know when you schedule. Once you have an appointment, you and your counselor can determine the timing of any additional appointments as well as the modality used.
Parents and family members, if you are concerned about the emotional or psychological well-being of your child, please contact the SUNY Cortland Counseling Center. Although we cannot discuss confidential material with you, we can talk about your concerns and describe services that are available to your child.