Students who are in crisis or having an emergency will be accommodated as quickly as possible during work hours. After hours, students in crisis should contact the University Police Department, who can provide assistance with accessing services (607-753-2111).
Examples of crises include:
These urgent care meetings typically focus on helping you cope with immediate stressors that are significantly reducing your ability to function, and determining next steps that may be helpful. Because these consultations are not scheduled, you may experience a wait to be seen, usually not more than 1 hour. Please note that you will be asked to complete paperwork so that we can help you as efficiently and as effectively as possible.
We have a limited ability to accommodate students who wish to change counselors. For students who would like to start over with a new counselor at the beginning of a new academic year, this is generally not a problem; if the student makes this request when scheduling, s/he will be scheduled for a new initial appointment to see a different counselor.
For students who request a new counselor within the same academic year, there may be a delay in re-assignment. We also prefer that the student has a conversation with their counselor prior to this request, to help ascertain what the student’s needs are that are not being addressed and to assure a successful transfer.