COVID-19 Safety Information


ASK a Librarian


Bring your questions to the Research Help desk on the first floor of the library during these hours.


Chat live with a reference librarian anytime of the day or night. This online reference service connects users to professional librarians via a Web-based chat interface. The service is available 24 hours a day, 365 days a year, and staffed by Cortland librarians during Research Help hours.


Call for research assistance during these hours.
Research Help phone number: 607-753-2590.


Text a librarian at the Research Help desk anytime during normal Research Help hours (hours can be viewed on the library tab within myRedDragon).  Simply text us at: 1-607-341-7883. As a text service, you are limited to the number of characters you can type. If you have an in-depth research question, you may want to email or see us in person. Standard messaging and data charges from your cell phone service provider may apply, depending on your phone plan.


For help with reference questions, please email the Research Help desk at You will receive an e-mail reply from a librarian usually within 24 hours.

When emailing, please include the following information:

  • Name
  • Course Name or Number that your question is about
  • Email Address
  • Your question

Main Contacts

Library Director
Jennifer Kronenbitter
Phone: 607-753-2221

Research Help
Phone: 607-753-2590
Text:  607-341-7883

Interlibrary Loan
Phone: 607-753-2928

Phone: 607-753-2526

The Help Center
Phone: 607-753-2500

Mailing Address
SUNY Cortland Memorial Library

P.O. Box 2000
Cortland NY, 13045