It is very normal for students to encounter some difficult situations during their college years, which may involve academic struggles, social pressures, personal issues and physical or mental health concerns. Students who experience increased levels of stress or anxiety may exhibit signs of distress or find themselves in crisis, which will affect academic success and overall well-being.
The Student Affairs Case Manager will provide advocacy and offer guidance and consultation to help students navigate challenges and assist in identifying and connecting them to the appropriate resources and support services that are available both on and off campus.
Referrals should be made by faculty and staff who notice unusual changes in a student’s behavior or have concerns about a student’s well-being. Students may also self-refer or contact the case manager directly to receive assistance. In conjunction with the Behavioral Assessment Team, the case manager will review and assess incoming referrals that have been made and conduct appropriate outreach as required.
The student affairs case manager will:
Meetings with the case manager will:
Case management is a non-clinical support service, not to be mistaken with therapy or counseling. Students who exhibit the need to be connected with a mental health professional will be referred to the Counseling Center or to local off-campus services. When working with the case manager, confidentiality is handled differently than with students receiving medical or mental health treatment. Information may be discretely shared by the case manager with other campus professionals. Students may be asked to complete a Limited Release of Information Form (PDF).
The mission of the student affairs case manager is to provide advocacy, comprehensive support and access to resources that will help empower students and strengthen their overall personal well-being and academic success.
To reinforce self-advocacy and confidence in students and emphasize the utilization of resources and support to improve overall well-being and academic success.