This section provides a quick reference of frequently used information to support purchasing activities and transaction processing within Red Dragon Depot.
Reasonableness of Price Checklist
Reasonableness of Price Checklist (required for orders of $2,500 or more)
Amazon Business Account
SUNY Cortland uses a centralized Amazon Business account managed by Purchasing and Accounts Payable.
If you previously registered using your @cortland.edu email address:
Steps to Deregister
- Log in to your Amazon account and download your order history (recommended: last 6-12 months)
- Deregister your account: https://amazon.com/gp/b2b/manage/deregister.
- Once deregistered, your account data will be transferred to the shared SUNY Cortland Amazon Business account after you accept the invitation
Amazon 3rd Party Tax Refund Request Process
To request a tax refund:
- Go to Your Orders on Amazon
- Select the applicable order and click Contact the Seller
- If the seller option is unavailable, contact ATEP Support: 1-888-280-9552
- Use the subject line: Tax Exemption Refund Request
- Include the following information:
- Order number
- Tax amount charged
Vendors are required to respond within 72 hours.
Pop-Up Blocker Settings
To ensure Red Dragon Depot functions properly, pop-ups must be allowed for the following site:
https://eprocurement.esmsolutions.com:443
Browser Instructions
Google Chrome
- Open Chrome
- Go to Settings → Privacy and Security → Site Settings
- Click Pop-ups and redirects
- Under Allowed to send pop-ups and use redirects, select Add
- Enter https://eprocurement.esmsolutions.com:443 and click Add
Firefox
- Open Firefox
- Go to Settings → Privacy & Security
- Scroll to Permissions
- Next to Block pop-up windows, click Exceptions
- Enter: https://eprocurement.esmsolutions.com:443 and click Allow