Frequently Used Information

Reasonableness of Price Checklist (required for orders of $2,500 or more)

SUNY Cortland uses a centralized Amazon Business account managed by Purchasing and Accounts Payable.

If you previously registered using your cortland.edu email:

Steps to Deregister

1. 1. 1. Log in and download your order history (recommended: last 6-12 months)
      2. Deregister your account: https://amazon.com/gp/b2b/manage/deregister.

Your account data will transfer to the shared account once you accept the invitation

To request a tax refund:

1. Go to Your Orders on Amazon
2. Select the item and click Contact the Seller
   1. If unavailable, call ATEP Support: 1-888-280-9552
3. Use the subject: Tax Exemption Refund Request
4. Include:
   • Order number
   • Tax amount charged

Vendors must response within 72 hours.

To ensure RDD functions properly, allow pop-ups for:

https://eprocurement.esmsolutions.com:443

Directions by Browser:

1. Google Chrome
   1. Open Chrome
   2. Go to Settings → Privacy and Security → Site Settings
   3. Click Pop-ups and redirects
   4. Under "Allowed," click Add and enter the URL above 
   5. Enter https://eprocurement.esmsolutions.com:443 and click Add
2. Firefox
   1. Open Firefox
   2. Go to Settings → Privacy & Security 
   3. Under Permissions, click Exceptions next to pop-ups
   4. Add the URL and click Allow