Details for current survey:
2026 SUNY Student Satisfaction Survey (SSS)
Note: The 2026 SUNY Cortland Accessibility Survey will be open through March 13, 2026. You can still complete the survey.
The Basics
What?
The SUNY SSS is a student survey administered by SUNY that gathers information about student experiences with programs, services, and facilities provided by SUNY Cortland (and other SUNY campuses). The results will be used to identify areas of strength and areas in need of improvement, both at our campus and for all of SUNY. Student feedback will help make our community a better place to grow, live and learn.
Completing the SSS should take 15 to 20 minutes. Respondents will be able to save their responses and return to complete the rest of the survey later.
When?
The survey will be administered from Monday, March 23, 2026 through Friday, April 10, 2026.
Who?
The survey will be administered to eligible undergraduate students. Eligible students are...
- At least 18 years of age as of March 20, 2026
- Enrolled in a degree program (i.e., matriculated) at the undergraduate level
- Enrolled for at least one class for credit in the Spring 2026 semester
Where?
Invitations to complete the survey will be sent to students’ SUNY Cortland email address from [email protected].
The survey is not completed from a generic link to give respondents the opportunity to return to the survey (instead of having to complete it in one sitting) and to prevent individuals from completing it multiple times.
We respectfully ask that recipients do not report invitations from "[email protected]" as spam, which could cause them to be blocked from other students. These are not spam and reporting them as such reduces our ability to hear student voices and have the opportunity to respond to them.
Why?
Regular assessment is necessary to track progress toward strategic institutional goals and to update those goals as students' needs change.
The results of the survey inform institutional planning and are used to improve student services. Results are shared with the President’s Cabinet and the Institutional Planning and Assessment Committee (IPAC), and summaries will be posted on the IRA web page.
Why Should Students Complete the 2026 SSS?
In addition to their contribution to institutional improvement, students who complete the SSS will be entered into a random drawing to receive one (1) of the following:
1. Tuition for a class at the in-state tuition rate:
-
- Three (3) available
- Covers tuition for a 3-credit course at the in-state rate (currently $885.00)
- Must be used for a class in Summer Session 2026, Fall 2026, or Spring 2027
- Recipient will be responsible for the costs beyond in-state tuition. This includes the College Fee ($5.10) and Program Service Charge ($100.40), and may also include course fees and the balance of out-of-state tuition when applicable. More information can be found on the Student Accounts webpage.
2. Additional 2026 Commencement Tickets: Two (2) sets of two (2) available. Tickets will be added to recipients' MarchingOrder account once claimed and registered for Commencement.
3. Commuter Parking Permit: One (1) available. Recipient must not have any unpaid parking fines.
4. Residential Parking Permit: One (1) available. Recipient must not have any unpaid parking fines.
5. Personal Training Package: One (1) available. Detail/package type TBD.
6. Massage Therapy Package: One (1) available. Detail/package type TBD.
7. Golf Simulator pass/access: One (1) available, providing access for the 2026-27 academic year.
Additional Information About Incentives
At the end of the survey administration period, a list of students who completed the survey will be used to randomly select recipients for each incentive. Students must complete the survey to be entered in the random drawing by clicking the button at the end of the survey to finalize their responses.
Recipients will be contacted at their SUNY Cortland email address. They will be required to respond in a reasonable amount of time to claim the incentive. If not claimed, the incentive will be offered to another student that completed the survey. Specific details for obtaining or using the incentive are in development and will be communicated to recipients.
Students will only be able to receive one incentive and incentives will not be transferable.
It is our goal to have all incentives claimed and delivered by the end of the spring 2026 semester.
Please direct questions to Director Stuart Daman, Institutional Research and Analysis.
Miller Building, Room 402
Phone: 607-753-5565
Fax: 607-753-5977
[email protected]
Special thanks to the following for making these incentives possible:
Division of Finance and Management
President's Office / Campus Event Management
Parking Operations and Security Services
Campus Recreation
Data Security and Confidentiality
Participating in this survey is voluntary. Responses are not disclosed or used to make any judgments or decisions concerning individual students.
The SSS requests use of a student’s C-number, and sharing it is optional. Only if permitted by the student, C-numbers will be used to link responses to other information maintained by SUNY Cortland, such as a student's enrollment history. Individually identifiable information is used by researchers for analytical purposes only and is not shared with instructors or other campus officials/administrators. If a student does not grant permission to use their C-number, they may complete the SSS anonymously.