Fall 2021 Guidance/COVID-19 Information

Technology Workshops and Training

Technology Workshops - Summer 2021

Register here for Webex and Microsoft classes

To register for a class:

  1. Complete the registration form indicating which class session you would like to attend
  2. Accept the meeting invitation that you are sent
Workshops may be held in person or online (via Teams or Webex) you can decide which format you prefer.

For tech help make an appointment using this form.

BlackBoard Workshops from Design Help are also available!

Technology Training

An introduction to Excel 2019/Excel 365 which will focus on entering and manipulating data in spreadsheets, formatting your spreadsheets, and an introduction to creating formulas and using the built-in functions in Excel. We will also review many handy shortcuts for moving around in and working with Excel. 2 hrs.

  • September 21 - 11:00 AM
  • October 8 - 2:00 PM
  • November 4 - 10:00 AM
  • November 24 - 1:30 PM
  • December 14 - 9:30 AM

If the above times are not convenient, please schedule a time for individual help at using this form.

Register for Excel - 1 - Introduction

This workshop will review formula creation, focusing on the logical  functions IF, AND, and OR and combinations of them.  We will also review other IF functions such as COUNTIFS,  SUMIFS and IFERROR.  Additionally we will look at keystrokes, shortcuts and other tips that will speed up your work in Excel 2019. Class time: 2 hrs

  • September 30 - 1:00 PM
  • October 19 - 10:00 AM
  • November 8 - 12:30 PM
  • December 3 - 9:30 AM
  • December 22 - 2:00 PM

If the above times are not convenient, please schedule a time for individual help using this form.

Register for Excel - 2 - Intermediate A

This workshop will explore the creation and use of tables and data validation, including using formulas in data validation. Additionally we will review conditional formatting and learn how to use the VLOOKUP, HLOOKUP, INDEX, and MATCH functions in Excel 2019. Class time: 2 hrs

  • October 6 - 11:00 AM
  • October 27 - 2:00 PM
  • November 19 - 1:00 PM
  • December 6 - 10:00 AM

If the above time are not convenient, please use this form to schedule individual assistance

Register for Excel - 3 - Intermediate B

This workshop is on Forms and Planner, very useful apps that are part of Office 365. Forms is a quiz and survey maker that is easily shareable and also integrates seamlessly with PowerPoint 365. Planner is a kanban-type planning tool which can be used personally, easily shared and integrates with groups and teams Class time 2 hrs.

  • September 29 - 11:00 AM
  • October 15 - 10:30 AM
  • November 16 - 12:00 PM
  • December 9 - 9:00 AM

If none of these times are convenient, please use this form to schedule individual assistance

Register for Forms and Planner

Office 365 is a software as a service solution that combines the traditional Microsoft Office desktop applications, Microsoft application services, and some new productivity services, all of which are enabled in the cloud. Office 365 contains the same core desktop applications as the traditional versions of Microsoft Office, such as Word, Excel, PowerPoint and Outlook, as well as a suite of other apps and online services for cloud file storage, secure communication, and collaboration tools such as OneDrive, SharePoint, Planner, and Microsoft Teams. 2 hrs.

  • September 15 - 1:00 PM
  • September 27 - 9:00 AM
  • October 21 - 10:00 AM
  • November 9 - 2:00 PM
  • December 10 - 1:30 PM

If the times listed above are not convenient, please use this form to schedule a time that works for you.

Register for Office 365

Learn how to create OneNote notebooks, add sections and pages, and add information including text, pictures, audio clips and webpages to your pages. Download and learn to use the OneNote web clipper and investigate tags. Class time: 2 hrs

  • September 23 - 1:30 PM
  • October 13 - 10:00 AM
  • November 1 - 1:00 PM
  • November 22 - 11:00 AM
  • December 16 - 12:30 PM

If the above times are not convenient, please schedule a time for individual help at using this form.

Register for OneNote

Below find a list of training opportunities from software vendors and other sources outside SUNY Cortland:


OTTER Institute

The SUNY CPD OTTER Institute is an opportunity for online practitioners to learn more about the innovations, trends, and challenges with online education; see examples of best practices and learn about tools to create and deliver effective and engaging online course content; strengthen your understanding of accessibility and equity issues and see how to build courses with both in mind as you develop and deliver a truly inclusive course. 

Mindful Leadership Certificate Program

SUNY SAIL’s Mindful Leadership courses explore how meditation, reflection, communication and other contemplative practices impact the development of the fundamental qualities of living and leading well.

Intended Audience

  • Higher education professionals looking to enhance their ability to contemplatively approach life and leadership, through meditation, reflection and communication.

Learning Outcomes of Program

  • Define mindfulness, meditation and mindfulness-based practices
  • Gain increased understanding of mindful communication theories and practices
  • Learn to lead with greater ease, focus, clarity, creativity and compassion

Assessment of Learning Outcomes Certificate Program

The Assessment of Learning Outcomes Certificate is designed for faculty, administration and staff members at a college or university who are or will be either engaged in the assessment of learning outcomes at the course or program level or be responsible for designing, reviewing or coordinating curricular mapping or other academic assessment activities at their campus. The certificate courses focus on the importance of assessment activities in improving teaching and learning. Participants will learn how to develop learning outcomes, to use rubrics and other assessment tools and to identify strategies for using results to improve the academic experience for students and faculty. The courses will also provide participants with the ability to develop skills to actively contribute to program review, curricular mapping and accreditation projects at their campus.

Diversity, Equity & Inclusion in Teaching and Learning Certificate Program

The purpose of the Diversity, Equity & Inclusion in Teaching and Learning Certificate Program is to help faculty and others involved in teaching and learning in higher education develop new mindsets and strategies for more inclusive and equitable practices in classrooms and other learning environments. The Certificate provides evidence that the participants have attained a basic set of essential skills and knowledge needed for teaching a diverse student population. 

Intended Audience

 • Faculty
 • Adjuncts / PT Faculty
 • Librarians
 • Graduate & Teaching Assistants
 • Staff with Instructional Responsibilities (Instructional Designers, Student Affairs, Diversity/Equity/Inclusion Office)

Teaching and Learning Certificate for New Faculty Program

The Teaching and Learning Certificate for New Faculty Program is intended to assist faculty in planning a well-articulated, systematized path for their professional development. The Certificate for New Faculty provides evidence that faculty have attained a basic set of essential skills and knowledge needed for teaching at SUNY.

Intended Audience

  • Faculty
  • Junior Faculty
  • Graduate Assistants
  • Teaching Assistants
  • Adjuncts / PT Faculty
  • Instructional Designers and Support Staff
  • Librarians

MS logo

Microsoft 365 Tips


Photoshop Tutorials

Learn the basics, or refine your skills with tutorials designed to inspire.

Lightroom Tutorials

Learn the basics, or refine your skills in editing, organizing, storing, and sharing photos from anywhere.

InDesign Tutorials

Craft elegant layouts at your desk or on the go.

Teams is a chat-based workspace that combines instant messaging, voice, video, calling, and file-sharing. It enables users to be more productive by using Office apps they're familiar with – like Word, Excel, PowerPoint, OneNote, SharePoint, and more – right within the platform. 2 hrs

  • September 24 - 10:30 AM
  • October 7 - 1:00 PM
  • October 18 - 10:00 AM
  • November 3 - 12:00 PM
  • November 18 - 9:00 AM
  • December 2 - 2:00 PM
  • December 13 - 10:30 AM

If none of the times listed are convenient, please use this form to schedule a training session.

Register for Teams

Brush up your Webex skills with this workshop! We will review how to meet spontaneously and how to set up a meeting in advance, how to schedule meetings from the Webex home page and from Outlook, and how to share your screen or documents and record meetings. New Webex features include scheduling both Meetings and Events from the Webex home page, highlights and automatic closed captioning, and assigning invitees to breakout rooms before the meeting. Time: 1 1/2 hr

  • Use this form to schedule a time that works for you.

Please register for a SUNY Cortland Webex account before taking this workshop.

Webex Account Request form

Instructional Design

Virtual walk in hours with an instructional designer.  

Have a quick question and want to safely meet with an instructional designer?

No appointment necessary! Log in to Design Help Virtual Walk-Ins to meet one-on-one with an instructional designer.

You can drop-in anytime during the scheduled Open Lab times below.  Please note you will be placed in a waiting room and a designer will meet with you as soon as possible.  Just like a live walk-in session, it is first come, first served.  We will limit interactions to no more than 15 minutes. 

Starting Monday August 23, 2021 until Thursday September 9, 2021.

  • Monday 1:00 PM - 4:00 PM
  • Tuesday 1:00 PM - 4:00 PM
  • Wednesday 9:00 AM - 12:00 PM
  • Thursday 9:00 AM - 12:00 PM


Flipgrid is a dynamic way to share video responses with your students to create engaging video discussions, and is incorporated with your MRD account through Microsoft. Learn how to create an account, create discussion topics, and share it with your students by embedding it into your Blackboard courses. 

Time: 1 hour

Please fill out a Workshop Request with times that work for you. 

In this workshop, you learn to use Webex as a teaching tool for synchronous communications within your course. We will also discuss the Office Hours feature to allow you to use Webex for virtual office hours with your students. Blackboard Learn allows you to integrate Webex directly into your course to allow a seamless transition for your students. Time: 1.5 hours

Topics will include:

  • Integrating Webex into your Blackboard course
  • Creating and scheduling synchronous sessions 
  • Virtual Office Hours 
  • Recording sessions and making them available 
  • Presentation and tools available within Webex 
  • Tips and Best Practices for synchronous sessions

Note: You should have an account with Webex before this session. Please request an account through our Webex Account Request form.

If these dates do not meet your needs please fill out a Workshop Request.

Register for Blackboard and Webex: Synchronous Classes and Virtual Office Hours

The assignments tool enables you to collect student documents uploaded in Blackboard. Use it to create, manage, and distribute activities that assess students in meaningful ways beyond traditional objective tests. The Grade Center's organization and management capabilities are incorporated into the assignments tool, allowing you to efficiently provide feedback and grades. Time: 1 hr.

If these dates do not meet your needs please fill out a Workshop Request.

Register for Blackboard: Assignments

Online discussions provide some unique benefits. Because students can take time to ponder before posting ideas, you may see more thoughtful conversations play out.

You can observe as students demonstrate their grasp of the material and can correct misconceptions. You can extend your office hours by reaching students more often during the week, so learning is continuous. Time: 1 hr.

Please fill out a Workshop Request with times that work for you. 

Blackboard: Getting Started

This workshop provides a hands-on introduction to the Blackboard Learn interface and organization features. You will focus on navigation, course style, and the process of planning, adding, and organizing links on the course menu.

Along the way, you will examine different strategies for organizing the course menu, which is the students’ access point to tools and content.

Time: 1 hr.


  • Tuesday 8/24 11:00 AM
  • Friday 8/27 10:00 AM
  • Wednesday 9/1 1:00 PM
  • Thursday 9/9 1:00 PM
  • Tuesday 9/14 9:30 AM
  • Wednesday 9/22 10:00 AM
  • Thursday 9/23 1:30 PM
  • Monday 9/27 10:00 AM
  • Thursday 9/30 10:00 AM

If these dates do not meet your needs please fill out a Workshop Request.

Register for Blackboard: Getting Started

A grade center is as individual as a course so this will be a basic overview of the grade center. One on one meetings are encouraged to fully set up a grade center. Time: 1.5 hrs.

This workshop will provide a basic overview of:

  • How to create new columns, numeric and calculated
  • Using Smart Views to filter the grade columns
  • How to enter and edit grades
  • Downloading and uploading grade data from Excel
  • Entering manual overrides to grades
  • Needs grading

Register for Blackboard: Grade Center

In this workshop you learn to facilitate collaboration among students by setting up groups. In Blackboard Learn groups can have their own discussion board, blog, journals and wikis. Group members can exchange documents, submit group assignments, send email to other group members, and distribute tasks to keep the group on track. Time: 1.5 hrs

Please fill out a Workshop Request with times that work for you. 

A Blackboard rubric lists evaluation criteria for a graded activity. Rubrics can help students organize their efforts to meet the requirements of an assignment. Instructors can use rubrics to assess the students consistently against a set of criteria, and to explain their evaluations to students. This workshop will cover the basics of Blackboard rubrics. Participants will learn how to create a rubric, associate it to a graded activity and effortlessly grade using an interactive rubric. Time: 1.5 hours

Please fill out a Workshop Request with times that work for you. 

In Blackboard Learn, you can use tests to measure student knowledge, gauge progress, and gather information from students.

In this workshop the main focus is on creating tests and questions, choosing appropriate settings, and adding tests to course areas. Along the way, you will learn some best practices for encouraging academic honesty. An introduction to Respondus Lockdown Browser will be provided, however, a separate workshop is dedicated to this tool. Time:1.5 hours

Blackboard: Quiz Generator

At the end of the workshop we will look at using the quiz generator adapted by SAWS. It is an easy way to convert paper tests into Blackboard compatible files.  It allows you to type up the quiz offline in a program like Word or Notepad and not have to go through the trouble of making long quizzes via the Blackboard web interface.

Please fill out a Workshop Request with times that work for you. 

In a successful online learning community, students have the right tools for their interactive tasks. Blackboard Learn offers communication tools for self-reflection, collaboration, and communication.

The Blackboard wiki, blog, and journal tools allow you to provide rich assignments and evaluate students in authentic ways where students can share and create knowledge. In this workshop, you will learn about these tools and how to grade student contributions. Time:1.5 hrs

Please fill out a Workshop Request with times that work for you. 

Instructor Training: LockDown Browser & Respondus Monitor

This comprehensive training webinar given by Respondus is intended for instructors who plan to use LockDown Browser and/or Respondus Monitor with online exams. The session provides a detailed demonstration of both applications, including enhancements that make Respondus Monitor even more effective and easy to use.

Register for Respondus Training

Design Help offers a variety of workshops to all members of the SUNY Cortland community (Faculty, Staff, and Students).  While we try to give you plenty of dates and choices you may need a different workshop than one we have listed. 

Please fill out a workshop request form and a member of Design Help will contact you.