Dear Cortland students,
I want you to know that I continue to hear your feedback throughout this trying semester, especially as it relates to the overall campus experience.
I know firsthand that all of our student service areas have worked hard to adapt to the changing situation created by the pandemic. They have strived to offer services you have come to expect as a SUNY Cortland student. Despite heroic efforts on the part of many people across campus, the university and I understand that it was extremely difficult to meet those expectations and, in some ways, we fell short.
To that end, the university has reduced room and meal plan charges for qualified students. On-campus students who purchased a meal plan and remained on campus as of Sept. 20 or later will receive up to $1,000 in reduced charges or a check or direct deposit by the end of December.
Off-campus students with Olympic, Collegiate or Recreational meal plans will receive $100. Off-campus students with Dragon Plans will be reimbursed at 10% of the amount paid, unless their remaining balance is below that amount at the end of the semester.
You should expect a high level of service at SUNY Cortland. This is a small way to recognize the hardships you have experienced this fall. Please continue to be diligent about your academics, your well-being and the safety of those around you. If we do this, together we can move forward into next semester and beyond.
All the best,
Erik J. Bitterbaum