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Rethinking Disengagement through a Trauma-Informed Lens

Frameworks: Culturally Sustaining Pedagogy Decolonize the Curriculum Feminist + Queer Theories Social Model

Highlights

  • Trauma-informed teaching shifts us from “What’s wrong with you?” to “What happened to you?” It changes how we interpret behavior, not something we ask students.
  • Missed deadlines, going quiet, or sharp reactions can be survival responses. Trauma affects memory, planning, attention, and flexibility, often in students who care a great deal.
  • Faculty can start tomorrow: build safety, be predictable, normalize help-seeking, offer choice, and celebrate progress.
  • Requiring disclosure is retraumatizing, not trauma-informed. The goal is a course designed so any student can get support without ever having to explain why.

A student stops turning in work. Another goes quiet in discussion or reacts sharply to a comment that seemed harmless. It's tempting to read these moments as motivation problems — a student who doesn't care, isn't trying, or can't manage their time. But for a significant number of undergraduates, what looks like disengagement is something else entirely: a survival response. 

Trauma-informed pedagogy starts with a single reframe — moving from "What's wrong with you?" to "What happened to you?" This isn't a question we ask students directly. It's a shift in how faculty interpret behavior, one that opens the door to support instead of judgment. 

Recognizing Survival Responses 

When students are operating from a trauma response, their behavior often looks like disorganization, avoidance, or emotional intensity. They may seem shut down or checked out one day, and reactive or defensive the next. Underneath, they may be navigating shock, numbness, denial, fear, or hyperawareness — the body's way of managing a world that has, at some point, felt unsafe. 

None of this is a character flaw. It's what happens when the nervous system prioritizes survival over participation. 

Where Trauma Intersects with Learning 

That survival state doesn't stay contained — it shows up directly in the mechanics of coursework. Trauma can disrupt: 

  • Memory — a student reviews material repeatedly but still can't retain it 
  • Planning — deadlines are missed despite genuine investment in the course 
  • Emotional regulation — feedback or being called on unexpectedly triggers an outsized reaction 
  • Flexibility — a changed due date or format causes a student to disengage entirely 
  • Attention — a student appears distracted or "checked out" during class 

These aren't signs a student doesn't care. Often, they're signs a student cares a great deal and is still struggling — because trauma affects cognitive function, not just emotion. 

The Stories Students Tell Themselves 

Behind these behaviors is often a quiet internal narrative: "I'm too much, or not enough." "If I ask for an extension, they'll know I can't handle this." "I'd rather quit than fail in front of people." These beliefs don't come from nowhere — they're shaped by past experience, and they explain why a student might withdraw rather than ask for help, or shut down rather than risk being seen struggling. 

Understanding this internal narrative doesn't mean faculty need to uncover it. It means recognizing that avoidance is often protective, not defiant. 

Support Changes the Trajectory 

The infographic doesn't stop at struggle — it points toward what becomes possible when support is present. Students who feel supported often move toward acceptance, renewed hope, and a growing sense of their own resilience. They begin trusting relationships again, adopting healthier patterns, and finding meaning in what they've been through — sometimes even channeling it into empathy for others. 

This progress is real, but it isn't linear. "Re-entry" troubles and depressive periods can resurface even after visible growth. That's not a sign that support failed — it's a normal part of healing. 

Building the Infrastructure: What Institutions Must Do 

Individual faculty goodwill isn't enough on its own. Institutions need to build the systems that make trauma-informed practice sustainable: 

  • Ongoing faculty development in trauma-informed approaches 
  • Consistent structure across syllabi, policies, and routines 
  • Coordinated partnership between faculty, advising, and counseling 
  • Tiered supports spanning mental health, behavioral, and academic needs 
  • Clear, visible pathways to counseling, accessibility services, and basic-needs resources 

Without this infrastructure, the burden of trauma-informed care falls entirely on individual instructors — which isn't fair to faculty or sustainable for students. 

What Faculty Can Do Tomorrow 

Faculty don't need to wait for institutional change to start making a difference. Small, consistent moves matter: 

  • Build safety — a greeting, a smile, a calm tone 
  • Be predictable — consistent routines and expectations reduce anxiety 
  • Normalize help-seeking — point to resources without singling anyone out 
  • Offer choice — flexibility in how students engage or demonstrate learning 
  • Celebrate progress — notice and name small wins 

These aren't large interventions. They're low-cost, high-impact habits that any instructor can build into an existing course. 

An Important Reminder 

Trauma-informed teaching is easy to misunderstand as an invitation for students to disclose personal history. It isn't. Requiring disclosure is retraumatizing, not trauma informed. 

The goal isn't to know what happened to a student. It's to design a classroom — flexible deadlines, multiple ways to participate, clear routes to help — that any student can use without ever having to explain why. Support should be built into the structure of the course, available to everyone, not contingent on a student naming their trauma to earn accommodation. 

That's the real work of trauma-informed pedagogy: not diagnosing students but designing classrooms is resilient enough to hold whatever they're carrying. 

Infographic titled "Trauma-Informed Pedagogy: The Impacts and Signs of Trauma in Higher Education." Reframes disengagement from "What's wrong with you?" to "What happened to you?" Shows three columns: signs of trauma response (e.g., numbness, denial, hyperawareness, panic), how trauma disrupts learning (memory, planning, emotional regulation, flexibility, attention), and signs of growth with support (acceptance, hope, new relationships, resilience). Includes common negative self-talk students may carry, plus recommendations for what institutions must build (faculty development, consistent structure, tiered supports) and what faculty can do now (build safety, be predictable, normalize help-seeking, offer choice, celebrate progress). Concludes: trauma-informed does not mean trauma-disclosed — design supports any student can use without needing to explain why.
Credit: Morgan Vickery, PhD

Citations & Further Reading

Practical Resources from Dr. Janice Carello, PhD, LMSW 

Trauma-Informed Higher Education

  • Arbour, Megan, et al. “Trauma‐Informed Pedagogy: Instructional Strategies to Support Student Success.” Journal of Midwifery & Women’s Health [United States], vol. 69, no. 1, January 2024, pp. 25–32, https://doi.org/10.1111/jmwh.13539. [Cortland Access] 
  • Carello, J., & Butler, L. D. (2014). Potentially perilous pedagogies: Teaching trauma is not the same as trauma-informed teaching. Journal of Trauma & Dissociation : The Official Journal of the International Society for the Study of Dissociation (ISSD), 15(2), 153–168. https://doi.org/10.1080/15299732.2014.867571 [Cortland Access] 
  • Hanover Research. (2019). Best Practices for Trauma-Informed Instruction (pp. 1–11) [Research Priority Brief]. Hanover Research. [Open Access] 

...but trauma-informed work in higher education draws on many different theoretical lenses!  

Disability (Social Models) + Trauma 

  • Pearson, H., & Boskovich, L. (2019). Problematizing disability disclosure in higher education: Shifting towards a liberating humanizing intersectional framework. Disability Studies Quarterly, 39(1). https://doi.org/10.18061/dsq.v39i1.6001 [Open Access] 

Feminist/Queer Theories of Trauma 

Decolonial/Culturally-Responsive Pedagogies 

    • Zembylas, M. (2023). Refusal as affective and pedagogical practice in higher education decolonization: A modest proposal. In Possibilities and complexities of decolonising higher education. Routledge. [Cortland Access] 
    • Berila, B. (2023). Integrating mindfulness into anti-oppression pedagogy: Social justice in higher education. Taylor & Francis. [Cortland Access] 
    Format and modality: Guide In-Person Online Sync

    Topics

    Inclusive Instruction Participation Communication Accessibility