Contact/Help

ASK a Librarian

Visit

Bring your questions to the Research Help desk on the first floor of the library during these hours.

 Chat/IM

Chat live with a reference librarian anytime of the day or night. This online reference service connects users to professional librarians via a Web-based chat interface. The service is available 24 hours a day, 365 days a year, and staffed by Cortland librarians during Research Help hours.

Call

Call for research assistance during these hours.
Research Help phone number: 607-753-2590.

 Text

Text a librarian: 1-607-341-7883. Standard messaging and data charges from your provider may apply.

Email

For help with reference questions, please email the Research Help desk at research@cortland.edu. You will receive an e-mail reply from a librarian usually within 24 hours.

When emailing, please include the following information:

  • Name
  • Course Name or Number that your question is about
  • Email Address
  • Your question

Main Contacts

Library Director
Jennifer Kronenbitter
Phone: 607-753-2221
Email: Jennifer.Kronenbitter@cortland.edu


Research Help
Phone: 607-753-2590
Email: research@cortland.edu


Interlibrary Loan
Phone: 607-753-2928
Email: interlibraryloan@cortland.edu


Circulation
Phone: 607-753-2526
Email: library@cortland.edu


The Help Center
Phone: 607-753-2500
Email: THC@cortland.edu


Mailing Address
SUNY Cortland Memorial Library

P.O. Box 2000
Cortland NY, 13045