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Contact/Help

ASK a Librarian

Visit


Bring your questions to the reference desk in the Learning Commons on the first floor of the library during these hours.

Call


Call for research assisstance during these hours.
Reference Desk phone numbers: (607) 753-2590 and (607) 753-2820.

Text a Librarian


This is a cooperative service called myInfoQuest. So, you will be in contact with a librarian that may not necessarily be from SUNY Cortland. The hours of service are Monday through Friday, 8 a.m.-10 p.m. and Saturday 9 a.m.-5 p.mCST. Save us in your phone as cort.

If you have a research question that requires more than two text messages, please phone us at 607-753-2590, or email, or come in and talk to us in person.

  1. SMS to 66746
  2. Type Keyword Cort
  3. Type your message

Example Messages:

  • cort what time does Memorial Library close tonight?
  • cort How long can I check out a laptop?

 Please fill out our very quick survey about myInfoQuest at: http://goo.gl/Nk5hR. We value your feedback! Thank you!

Ask Us 24/7


Need help on a research project? Visit ASK Us 24/7 to chat live with a reference librarian anytime of the day or night. “Ask Us 24/7” is an online reference service that connects users to professional librarians via a Web-based chat interface. The service is available 24 hours a day, 365 days a year.

Chat


Have a quick question about locating library services or materials? Either use your current AIM, Yahoo! Messenger or MSN Messenger account, or use the chat box to the right during these hours. (Chat help)


 AOL Messenger
 Google Chat
 MSN Messenger
 Yahoo! Messenger

cortlandrefdesk

Email


For help with reference questions, please email the reference desk at libraryemail@cortland.edu. You will receive an e-mail reply from a librarian usually within 24 hours.

When emailing, please include the following information:

  • Name
  • Course Name or Number that your question is about
  • Email Address
  • Your question :)

Main Contacts

Information Resources Support Center
Phone: (607) 753-2500
E-mail: irsc@cortland.edu


Reference Desk
Phone: (607) 753-2590/2820
E-mail: libraryemail@cortland.edu


Library Director
Gail Wood
Phone: (607) 753-2221
E-mail: woodg@cortland.edu


Mailing Address
SUNY Cortland Memorial Library

P.O. Box 2000
Cortland NY, 13045
E-mail: library@cortland.edu