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Contact/Help

ASK a Librarian

Visit


Bring your questions to the reference desk in the Learning Commons on the first floor of the library during these hours.

Call


Call for research assistance during these hours.
Reference Desk phone numbers: 607-753-2590 and 607-753-2820.

 Chat/IM


Chat with a librarian at the reference desk anytime during normal reference desk hours (hours can be viewed on the library tab within myRedDragon). You will need to: login to myRedDragon, click the “Library” tab, on the right hand side you will find a chat box. If there is a little green box reading “available,” type your question.

 Text


Text a librarian at the reference desk anytime during normal reference desk hours (hours can be viewed on the library tab within myRedDragon).  Simply text us at: 1-607-218-8585. As a text service, you are limited to the number of characters you can type. If you have an in-depth research question, you may want to email or see us in person. Standard messaging and data charges from your cell phone service provider may apply, depending on your phone plan.

 Ask Us 24/7


Need help on a research project? Visit ASK Us 24/7 to chat live with a reference librarian anytime of the day or night. “Ask Us 24/7” is an online reference service that connects users to professional librarians via a Web-based chat interface. The service is available 24 hours a day, 365 days a year.

Email


For help with reference questions, please email the reference desk at libraryemail@cortland.edu. You will receive an e-mail reply from a librarian usually within 24 hours.

When emailing, please include the following information:

  • Name
  • Course Name or Number that your question is about
  • Email Address
  • Your question :)

Main Contacts

Information Resources Support Center
Phone: 607-753-2500
E-mail: irsc@cortland.edu


Reference Desk
Phone: 607-753-2590/2820
E-mail: libraryemail@cortland.edu


Library Director
Gail Wood
Phone: 607-753-2221
E-mail: woodg@cortland.edu


Mailing Address
SUNY Cortland Memorial Library

P.O. Box 2000
Cortland NY, 13045
E-mail: library@cortland.edu