Bring your questions to the Research Help desk on the first floor of the library during these hours.
Call for research assistance during these hours.
Research Help phone numbers: 607-753-2590 and 607-753-2820.
Chat with a librarian at the Research Help desk anytime during normal Research Help hours (hours can be viewed on the library tab within myRedDragon). You will need to: login to myRedDragon, click the “Library” tab, on the right hand side you will find a chat box. If there is a little green box reading “available,” type your question.
Text a librarian at the Research Help desk anytime during normal Research Help hours (hours can be viewed on the library tab within myRedDragon). Simply text us at: 1-607-218-8585. As a text service, you are limited to the number of characters you can type. If you have an in-depth research question, you may want to email or see us in person. Standard messaging and data charges from your cell phone service provider may apply, depending on your phone plan.
Need help on a research project? Visit ASK Us 24/7 to chat live with a reference librarian anytime of the day or night. “Ask Us 24/7” is an online reference service that connects users to professional librarians via a Web-based chat interface. The service is available 24 hours a day, 365 days a year.
For help with reference questions, please email the Research Help desk at firstname.lastname@example.org. You will receive an e-mail reply from a librarian usually within 24 hours.
When emailing, please include the following information:
The Help Center
P.O. Box 2000
Cortland NY, 13045