Coordinating billing, posting payments made on student accounts, managing the monthly payment plan, processing financial aid payments and coordinating payments with third-party sponsors. The office also disburses refunds from over payments, determines residency status, manages accounts on hold for past balances, calculates refunds due to withdrawals, oversees the international health insurance enrollment and performs other miscellaneous duties.
In an effort to conserve both natural resources and reduce printing and postage expenses, we do not mail bills. Your myRedDragon account is the official location where we will post your billing statement. Email reminders will be sent to your Cortland email address each time a billing statement is posted. It is important that you keep your in box available and check both your email notification and your account regularly for changes in charges, financial aid, or other billed items. For directions on how to view/print your bill, please see Beginner's Guide.
Federal regulations stipulate that accounts belong to students and that we must bill the student as the primary account holder. However, students whose parents are assisting them with payments of their bills should consider creating authorized user accounts for any parent or guardian on QuikPay®. In this way, your authorized user(s) will also receive email notification each time a billing statement is posted. See Billing/Payment Information for directions on setting up authorized payers.
Not sure what to expect or what to do? Check out the Beginner's Guide to Student Accounts.
A copy of the presentation from Summer 2017 Orientation is available here.
For directions on how to "authorize" non-students (parents) access to student billing and account information, please refer to the Authorized Payers portion of our Billing/Payment Information page. Providing such access will also enable authorized payers to receive the same email notification students receive every time a bill is generated.