Delinquent Accounts

Late and Missed Payments/Delinquent Accounts

Failure to respond in a timely and complete manner to bills results in a student's account being considered delinquent. The associated penalties vary and are summarized in the table below.

Bill Type Late Fees Holds De-registered
Initial Semester Bill - Amount Due Yes Yes Yes
Initial Semester Bill - No Amount Due Yes Yes Yes
Monthly Invoice Yes Yes No

Initial Semester Bill - Amount Due. Returning students who have pre-registered, and newly admitted students (who may have not yet registered), are billed before the start of a semester. Students with a balance due must either pay the bill in full or enroll in the monthly payment plan and make the minimum payment due. For instructions on paying your bill, please see Payments.

Initial Semester Bill - No Amount Due. Returning students who have pre-registered, and newly admitted students (who may have not yet registered), are billed before the start of a semester. Students with NO balance due (anticipated financial aid is equal to or greater than the billed charges) must still confirm their attendance. For instructions on paying your bill and/or confirming your attendance, please see Payments or Accepting Charges - No Balance Due.

Monthly Invoice. All students who have a balance due are billed on a monthly basis with payment due the 15th of the following month. For instructions on paying your bill, please see Payments.

Late Fees. Late payments will result in late or administrative fees. To avoid such fees payment(s) must be received in the office by the due date. A postmark on or prior to the due date does not constitute evidence of having paid on time.

Late fees are assessed as follows:
Balance Due on Account Late Fee Amount
$50 - $999.99 $30
$1000 - $1999.99 $40
$2000 and above $50

Holds. All accounts that are delinquent are placed on hold. Per SUNY policy, students on hold are prevented from receiving College services, including registering for classes. Financial holds are not removed until the current amount billed is paid in full. Holds are not removed simply by paying the prior month's amount due once a new (current) bill has been generated. If you are unsure of the correct amount due please call the office, and if you are calling on behalf of a student please ensure a completed FERPA form is on file with the office.

De-Registered. Students who fail to complete the payment/confirmation requirements of the semester bill will be de-registered from their class schedule. Also, additional fees of $80 - $100 will be assessed to de-registered students. (The exact amount of additional fees depends on the original balance due.) Such students must then make arrangements with the Student Accounts office to pay their bill BEFORE they are allowed to rebuild their schedule. A schedule can be re-built only during the first week of classes (Drop/Add) and there is no guarantee that the original class schedule can be built.

In accordance with State law and SUNY policy, we are required to pursue collection of past due debt. As a result, accounts that are still delinquent at the end of a semester may be transferred to private collection agencies and/or the New York State Attorney General's Office for collection, and are subject to additional interest and/or collection charges. Also, students with an outstanding balance from a previous semester are subject to being de-registered for an ensuing semester for which they've pre-enrolled.

Student Accounts Office

Phone: 607-753-2313
Fax: 607-753-5592
bursar@cortland.edu

  • SUNY Cortland
  • Student Accounts Office
  • P.O. Box 2000
  • Miller Building- 2nd Floor
  • Room 201
  • Cortland, NY 13045
  • Office Hours
  • 8:00 a.m. to 4:30 p.m.
  • Monday - Friday
  • Email account is monitored during normal business hours.