Beginner's Guide

Welcome to the Student Accounts Office. Below is a quick reference guide to answer some commonly asked questions.

Accept Charges (Confirm Attendance)

All students must accept their charges before the due date printed on the initial semester bill. Students who also have a balance owed are expected to make their payment by this deadline. Failure to accept charges by the billing due date will result in de-registration from all semester classes and schedules. For instructions on accepting charges, please select one of the applicable links below:

Payment arrangements do not have to be completed at the time of accepting charges to confirm attendance, but is encouraged.

Account Status

You may view your account status via myRedDragon at any time and can make online payments 24/7. Payments made after 10 p.m. will be applied the following day. Changes made to your account are posted in real time. 

Authorized Payers

Third party access can only be granted by the student and must be done via their myRedDragon account. Authorized Payers are granted online limited access to the student's account information. They also receive email notification each time a new bill is made available, have access to current account status and are able to make payments on the student's account. 

For instructions on how to set up an Authorized Payer or make a payment as an Authorized Payer, please select the appropriate link below:

See Billing/Payment Information for additional details. Please note, granting authorized payer access is not the same as signing a FERPA Release Form.  

Bills

In order to conserve resources, paper bills are not mailed. Instead, bills are available for viewing via the student's myRedDragon account. An email is sent to the student's Cortland email account every time a bill is created. Authorized payers will also receive an email notification to their own personal email account. If required, a paper (PDF) version of the bill can be printed from QuikPay®, our online billing and payment system. For instructions on viewing your bill, please select the how to link below:

Bills for the fall semester are made available for viewing by mid-July. An email notification is sent to the student's Cortland email account and any Authorized Payer. Bills for the spring semester are available for viewing by mid-December. An email notification is sent to the student's Cortland email account and any Authorized Payer personal email account. 

If you have satisfied all requirements of the Financial Aid Office, your aid amount will be posted on your bill. This aid and any deposits paid are considered credits and act as a deferral against billed charges. You are required to pay the difference (out-of-pocket expenses) between your billed charges and the credits that appear on your bill.

An example of our bill can be viewed by selecting sample bill (PDF). 

Costs of Attendance

Your cost to attend SUNY Cortland will vary depending on whether you are an undergraduate or graduate student, whether your primary residence is in New York state, whether you live on campus or off, and other miscellaneous factors, such as full- time or part-time status, meal plan choices, etc.

To see detailed amounts, view our Tuition and Costs page.

FERPA

The Student Accounts Office is limited by federal law and college policy on the amount of information that can be disseminated to non-students. However, students can approve the sharing of sensitive financial information by completing a Student Accounts Information Release Form: FERPA (PDF).

New Student Checklist

For a more complete listing of tasks — including those of other offices — that should be completed before beginning classes, please refer to Advisement and Transition's New Student Checklist.

Payment

Your payment may be made in full or you may use the Monthly Payment Plan. The Monthly Payment Plan allows you to pay your out-of-pocket expenses in four equal monthly installments. There is a one-time application fee of $45 to participate. In either case, you must make the required payment on or before the due date (August for fall bills and January for spring bills).

As part of the payment process you must accept your charges when prompted if paying online, or print, sign and return the bottom portion of your bill if paying by mail. Details on the payment process, including the Monthly Payment Plan, are available on our payment page.

Student Health Insurance

SUNY Cortland international students and students studying abroad are required to have adequate coverage and, if needed, can purchase coverage through the school.

For students seeking assistance with obtaining private health insurance, NY State of Health, The Official Health Plan Marketplace, is where New Yorkers can shop for, compare and enroll in health insurance coverage. To learn more, visit nystateofhealth.ny.gov or call 1-855-355-5777.

Please note mandatory insurance requirements for intercollegiate athletes, international students and students studying abroad have premiums; however, they will not appear on a student bill. Please refer to the Student Health Insurance page for more details.

Student Accounts Office

Phone: 607-753-2313
Fax: 607-753-5592
bursar@cortland.edu

  • SUNY Cortland
  • Student Accounts Office
  • P.O. Box 2000
  • Miller Building, Room 323
  • Cortland, NY 13045

Office Hours

  • 8 a.m. to 4:30 p.m.
  • Monday - Friday