You’re already busy working on far too many things, and you receive an email message telling you there is something wrong with your account, or you need to visit a page to ensure your account remains active. You follow the instructions, and the next thing you know, your account is locked. It turns out the whole thing was a scam, and someone half-way around the world sent out hundreds, or even thousands of new scam messages using your account. Often they even appear to come from SUNY Cortland Faculty, Staff and Students.
Think before you click...
Never share your passwords with anyone.
SUNY Cortland Information Resources, your bank, FedEx, the IRS, your credit card company and other reputable institutions will never ask for your password by email, phone, text message, or in person.
Financial or medical institutions may communicate with you via secure messaging. You may receive an email from a financial or medical institution informing you of this message, but it will never ask for your personal information or password.
Do not click on any embedded buttons in a phishing email, especially those that say "unsubscribe" or "remove me from this mailing list,
Call the individual or office that purportedly sent the email to confirm that it is a real request.
Think before you click, really think before supply a username and/or password. Does this seem legit, have I seen this login page before, look at the URL. Do not browse to links via email on a mobile device, it can wait until you are at a bigger screen.
Please check the sidebar to see if the scam has already been reported, if not head over to our documentation page on how to report a phish
If you responded to a phishing scam using your SUNY Cortland email account or believe it has been compromised (meaning accessed by someone other than you), immediately visit https://cortland.edu/password to change your password. Remember to follow best password practices when creating a new password. If you use the same password across multiple accounts (i.e. financial institutions, social media sites, etc.) we advise that you change those passwords as well. If you cannot change your password or would like to speak with someone please contact the Technology Help Center at