Update on Commencement Ticket Ordering

Update on Commencement Ticket Ordering

03/24/2014 

Students,

First, we would like to apologize for the inconvenience many students experienced when trying to reserve their 2014 Commencement tickets this morning when our UniversityTickets site went live for the first time. 

Second, we want to assure you that those technical problems are being addressed as quickly as possible.

Students who received pdf versions of their tickets in a confirmation email message before the site was shut down should rest assured that those are valid tickets. 

Students who have not yet received their tickets will have an opportunity to order them again when the site reopens. We will send all students email notification of when the site will go live again as soon the glitches are worked out. We will give you at least 24 hours notice. 

Some students reported that their credit card appeared to be charged multiple times for the same tickets. That was due to a technical issue that prevented the system from validating cards, prompting multiple unsuccessful attempts. Those apparent charges should drop from those card statement soon. Students concerned about multiple charges on their statements should email the vendor at support@universitytickets.com. They will make sure that the charges are not processed.

Thank you again for your patience. We will be in touch with information about the site’s second launching as soon as possible. Students with questions or concerns may email us at Special.EventsOffice@cortland.edu. Please provide your full name and Cortland ID number.


More News

Non-Traditional Path Leads to Cool Career

Non-Traditional Path Leads to Cool Career

Future experimental archeologist Kelly McKenna tried other disciplines first.


Non-traditional Student: ‘It’s My Turn Now’

Non-traditional Student: ‘It’s My Turn Now’

Melissa Garrett is a mother, an author and an inclusive education major.


Military Veteran Finds Purpose in Recreation

Military Veteran Finds Purpose in Recreation

Andrew Siciliano, an active non-traditional student, sees recreation as a valuable way to help military members.


College Launches Student Food Pantry

College Launches Student Food Pantry

The SUNY Cortland Cupboard is open weekdays from noon to 1 p.m. this semester.


College Holds National Philanthropy Week

College Holds National Philanthropy Week

Students appreciate the generosity that enriches their college experience.


West Ably Balances Family, Classes

West Ably Balances Family, Classes

The business economics major is equal parts mother and student.


Cortland Hosts Statewide College Sustainability Conference

Cortland Hosts Statewide College Sustainability Conference

Comedy and climate will combine on campus Nov. 15-16 for the 2017 State of New York Sustainability Conference.


Non-traditional Student Leans into Academic Work

Non-traditional Student Leans into Academic Work

Thomas Benedict has juggled work and academics.


Brown Auditorium Ribbon Cutting Ceremony Set

Brown Auditorium Ribbon Cutting Ceremony Set

The renovated Ralph A. Brown Auditorium opens Nov. 16 with a ribbon-cutting ceremony.


Helping Those in Need, One Show at a Time

Helping Those in Need, One Show at a Time

The Caribbean Student Association mixed high fashion with helping others.


Explore

Visit

Contact