Transcript Requests

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Official Transcript Ordering Options

Students and alumni are able to request transcripts using one of three options:

  1. Enhanced Online Services
    Optional Web-Based Ordering and Tracking: No Per-Transcript Charge, $2.25 Service Charge

  2. Traditional Services
    Standard Mail-in or Fax-in Service: No Per-Transcript Charge, No Service Charge

  3. In-Person Services
    Standard Mail-in or Fax-in Service: No Per-Transcript Charge, No Service Charge

Enhanced Online Services

SUNY Cortland has retained Credentials Inc. to accept transcript orders over the Internet.  Students may request a transcript online 24 hours a day, 7 days a week using the enhanced online ordering service TranscriptsPlus. Online requests offer benefits over traditional paper orders.

  • Submit your transcript request 24/7 from any secure web browser.

  • The services use web encryption technology, ensuring your information is secured.

  • You will receive notifications via email and/or text messaging as your request is being validated, processed and shipped. You will also receive a notification if there is a problem processing your transcript request, or if a hold exists on your account.

  • You may check the status of your order online at any time.

  • You may select an option online to request that we hold the processing of your transcript for final grades and/or the posting of your degree. 

  • You will have access to overnight delivery options from Federal Express along with online tracking of a delivery when expedited shipping is required. 

  • Online orders may qualify for "automatic authorization" in lieu of submitting any signed authorization form.

  • Support for online ordering is available toll-free at 1-800-646-1858. (There is an additional operator surcharge for placing orders over the telephone.)

Cost: A $2.25 School Processing Fee is charged by Credentials Solutions when using enhanced services. There is no per-transcript charge to order and mail a paper transcript. The cost of the transcript and standard mailing is covered by the semester fee.

How to Order

Students with access to myRedDragon can order easily through the portal. (Located in the Registrar channel, on the Student tab.)  When ordering through myRedDragon, your information will be automatically provided and authenticated, and a signature page will generally not be required.  If you do not have myRedDragon access, you may still order online by using using the alumni online ordering page. Additional authentication steps may be required if you order through the alumni page.

With myRedDragon Access (Current or Recent Students): Order via the Portal

Without myRedDragon Access (Alumni): Order via the Alumni Page

Transcript Order Status

If you ordered your transcript online, you may also review the status of your order.  The online lookup tools also give you the ability to cancel uncompleted orders, obtain authorization forms, upload a scanned authorization form, request a copy of your receipt, review  recipients on your order, review the communication history with you and update a credit card that has failed the request for reauthorization.

Check the Status of an Online Transcript Order

Fedex/Rush Delivery

If you elect to use rush shipping, there will be an additional cost for FedEx services. FedEx shipping is calculated based on the service your select, and the shipping address.  FedEx shipping costs will vary.   


Traditional Service (Mail-in or Fax-in)

Students may fax, mail, or bring a transcript request to the Registrar's office using the Transcript Request Form.

SUNY Cortland Registrar's Office
Attn.: Transcript Coordinator
PO Box 2000
Cortland, NY 13045-0900
Fax: 607-753-2959

Cost: No School Processing Fees are charged for traditional services.  There is no per-transcript charge to order and mail a paper transcript. The cost of the transcript and standard mailing is covered by the semester fee.

Special Transcript Service: If you attended as a both a graduate student and an undergraduate student, and you require special partial transcripts (only undergraduate work or only graduate work reported) versus a standard transcript, you must use the traditional option.  Currently, this is a specialized service that must be performed in the office.

Download the Transcript Request Form (PDF)


In-Person Service

Students may come to Miller Building, Room 223 to order transcripts in person. Students may either receive the transcripts directly (with officially issued ID) or request that we send transcripts to a third party using standard U.S. Mail. 

Cost: No School Processing Fees are charged for in-person services. There is no per-transcript charge to order and mail a paper transcript.  The cost of the transcript and standard mailing is covered by the semester fee.   


Questions?

Do not hesitate to call our office for assistance with your transcript request at 607-753-4702.  If you have technical questions or questions regarding your online order, please check your status online, or call Credentials Inc. at 847-716-3005.

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