Spring 2021 Guide and COVID-19 information

Documentation

About Campus Communicator


Campus Communicator is a custom messaging system, designed by and for SUNY Cortland. It gives students, faculty, and staff the power to select which types of email get delivered directly to their inbox. Senders will be able “tag” their messages with categories to be delivered to the appropriate audiences while recipients can subscribe to the categories to customize their email deliveries. In addition, all email sent campus-wide via Communicator will be combined into a single message delivered at the end of the day, called a digest email. Email sent using Communicator will also be posted to myRedDragon and can be included on departmental web pages.

To start promoting categories now, please log in to myRedDragon and view the Campus Communicator Channel on the Home Tab.

Campus Communicator is broken down into three main components:

Promote: You can promote (or subscribe to) different types of messages based on their category. The promoted messages will be delivered directly to your Inbox. Message categories that are not promoted will be delivered as part of a daily digest email.

Categories: Message categories are used to classify email by type and allow users to select which topics they are most interested in. A full listing of categories and their descriptions may be found here.

Daily Digest or Digest: - a daily compilation of all the emails sent via Communicator. The digest will be sent daily at 4:30 p.m. and it has a table of contents and listings of the events happening the next day.

How Do I send Messages With It?

Campus Communicator has been designed as an add-in for Office 365 Outlook Web Access and Outlook. Authorized users compose an email just as they have always done, however, using the Communicator add-in, they tag the email with categories, sending it directly to some recipients’ inboxes and to everyone on campus via the daily digest.

Who Will Receive the Messages?

Students, faculty, and staff can select 5 or more categories of email to be delivered directly to their inbox, so if an email is ‘tagged’ with one of those categories they will receive it. Also, everyone on campus will receive the daily digest email which contains all the messages sent via Communicator that day.

When Can I expect my message to be received?

For users who selected the categories you tagged, they should receive the email within 15 minutes, Digest emails will be sent at 4:30 p.m. daily and should be delivered within one hour.


2019-07-12 14:51:18.65 - SAWS

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