Spring 2021 Guide and COVID-19 information

Campus operations

The full guidelines for returning to work on campus are available on the Human Resources Office webpage.

Employee screening and testing

View the employee information on the monitoring and containment page.

Mail and general delivery services

  • Mailroom and warehouse staff will interact with mail and packages received in a very limited capacity within a 24- to 72-hour window during which COVID-19 could be present.
  • If a delivery driver is not using PPE, contactless deliveries will be made at a designated location where packages can be left. This method will also extend to any deliveries requiring signatures.
  • A designated “resting zone” may be identified to allow for mail and packages to be handled without concern the following day.
  • If possible, SUNY Cortland will eliminate limited-quantity mail deliveries directly to an office. Instead, campus departments and offices will be required to pick up their mail directly from the Central Receiving location, limiting exposure areas and possible cross-contamination.
  • For warehouse items, gloves and disinfectant will be used to receive plastic or metal materials.
  • Signage will be placed in easily observable locations to provide delivery drivers with notice of COVID-19 protocols pertaining to our warehouses.
  • Other measures include limiting the number of individuals entering a warehouse at a given time, disinfecting tools, materials and keys when withdrawing them from storage, and disinfecting again when returning items to storage.
  • Implementation of other mitigation measures are being considered, such as installation of plexiglass at our service windows and staggering shifts.
  • Mailrooms, warehouses and stockrooms will be cleaned and disinfected as frequently as possible. Ideally, both operational staff and custodial staff will perform these duties.
  • Operational staff will be provided with spray disinfectant and paper towels so they are able to assist with frequent cleaning.


  • To avoid the risk of viral transmission, meetings will be held in whole or part using the extensive range of collaboration technology available (e.g. Microsoft Teams, WebEx, Blackboard, telephone, etc.).
  • In-person meetings will be limited to the restrictions of local, state, and federal orders and should not exceed 50% of a room’s capacity, assuming individuals can still maintain 6 feet of separation for physical distancing requirements.
  • Departments should remove or rearrange chairs and tables or add visual cue marks in meeting rooms to support physical distancing between attendees.
  • Department personnel should take the lead on physical spacing/visual cues in assigned meeting rooms; this will best support custodial staff prioritizing cleaning and sanitation.
  • Face coverings shall be worn by everyone participating in an in-person meeting.
  • Employees are encouraged whenever possible to communicate with colleagues and supervisors as needed by Microsoft Teams, email, instant message, telephone or other available technology rather than face-to-face.

Personal protective equipment (PPE)

  • The Environmental Health and Safety Office will decide which PPE is appropriate for workplaces based on Centers for Disease Control and Prevention (CDC) and New York State Department of Health (NYSDOH) guidelines.
  • Facilities Operations and Services will inventory PPE requests and procure re-supply.
  • Departments and offices must contact Facilities Operations and Services if they require a resupply of PPE.

Order PPE


Technical support

  • If a staff member from Information Resources must visit an employee’s office to provide technical support, the employee should make every effort to not be present when tech staff is present. If IR support staff determines that the user needs to be present, the user will need to practice physical distancing or wait outside the office space.
  • The technical staff will wipe down the station before working on the equipment and will wipe it down again after working on the equipment. Please do not spray disinfectant on any of the electronics; use wipes.

Key contact information