The problem: I can’t find person to request as roommate
Solutions:
They didn’t do their RSP form; talk to your desired roommate about completing the form before the deadline
They are a new student- only current students are eligible for room selection
The problem: My roommate group includes a new student, but I can't add them to my group
Solutions:
Only current students are eligible to be in your roommate group
Request a current student
Choosing a room
The problem: The system says no rooms available
Solutions:
Don’t filter search by specific hall or room type; this way it searches for all rooms available for that person
Your roommate group may be too large for spaces available (i.e. all suites have been selected); deselect people from group to only the person you want to live with.
Having the correct group size for a quad, suite or apartment does not guarantee you a quad, suite or apartment; once all suites have been chosen you will have to break your group down into sub-groups to choose single, double or triple rooms
The problem: The system says one or more of my roommates are not part of this selection and were removed from my roommate list
Solutions:
To live with everyone in your group, you must all be in the same selection; change the selection
All students, except graduate students, General Room Selection
The problem: The system saysmy roommate request doesn’t match and will only let me browse available rooms
