Transcript Frequently Asked Questions

 

• What is needed to process your transcript?
• Why is your signature required?
• How much does it cost to process a request?
• Where do I send or fax the REQUEST FOR TRANSCRIPT SERVICE?
• Request in person?
• Request by phone?
• Transcript by Overnight Mail?
• How long will it take for the transcript to be mailed?

 

What is needed to process your transcript?

A completed transcript request form with your signature is required to process your transcript request. Additionally, SUNY policy and State law prohibits release of a transcript if you have any outstanding financial obligation to SUNY Cortland.

Why is your signature required?

To protect your right of privacy and the confidentiality of your transcript. Your signature is required by Federal Law to authorize the release of your transcript. A parent, spouse or domestic partner may not receive your transcript without your signed release. This is why a phone call, e-mail, or third party request cannot be accepted.

How much does it cost?

Effective Fall 2008, all enrolled students (undergraduate and graduate) will be charged a $5 per semester/term transcript fee as part of the college tuition bill. Any student enrolled at SUNY Cortland prior to Fall 2008 will be "grandfathered" as a former enrolled student, and receive unlimited official college transcripts as a lifetime service.

Where do I send the REQUEST FORM?

Mail to:
Registrar's Office Transcript Service
SUNY Cortland
P.O. Box 2000
Cortland, NY 13045

Fax to:  (607) 753-2959

Request in person?

Fill out the Request Form at the Registrar's service counter, Room 223 Miller Building. Someone else may pick up your transcript if they present signed authorization with your signed request.

Requests by phone?

Phone requests are not accepted. All transcript requests must have a valid signature of the individual.

Transcript by Overnight Mail?

Federal Express - You must provide either:

1. Federal Express account number, or
2. credit card number, expiration date and signature authorizing charges.

Be aware that Federal Express does not send overnight to a P.O. Box address.

How long will it take for the transcript to be mailed?

Normal processing time is 3-4 business days from the date of receipt of the transcript request form.

Federal Family Rights and Privacy Act of 1974 (Buckley Amendment)

The release of a student's grades or transcript requires the student's written authorization unless otherwise allowed by law. The law allows transcripts of dependent children to be released to their parent(s) or guardian(s) upon their written declaration of dependency request (independence is verified via Financial Aid documents and age of the student), the Secretary of Health, Education and Welfare (or representative), the Secretary of Veteran's Affairs (or representative). In accordance with this policy SUNY Cortland also releases official transcripts to students upon their signed request.

State law prohibits the release of transcripts if money is owed

Pursuant to the Student Debt Obligation/Bankruptcy and Statute of Limitations (Section 302.1(j) Title B, Official Compilation of Codes, Rules and Regulations of the State of New York and issued by Counsel on December 20, 1977: Students with outstanding obligations to the College are denied transcript service, readmission and grades. If a student is on the College Stop List, the request will be returned to the student. The transcript(s) will not be forwarded until the obligation is satisfied.