SUNY Cortland offers expedited transcript shipping direct from our office for students or alumni needing immediate transcript service. To protect your financial information, and to give you the ability to track and receive updates on your transcript requests, we require you to have use a secure FedEx site. The Registrar's Office cannot accept credit card information via fax or phone.
You can also obtain a FedEx Account by using FedEx online tools, or by contacting FedEx Customer Service. Obtaining an account will permit you to track and confirm the shipping of your transcripts, and make repeat orders easier.
In order to have a transcript sent by Fed-Ex from our office, you must have a Fed-Ex airbill with a pre-printed Fed Ex account number, prepaid bill or label. For your information/financial security, no credit cards can be accepted by the Registrar's Office via fax, on an Airbill, by phone or in person.
Note: You must submit your request and airbill to us before noon (Monday-Friday EST) in order to have your request picked up by Fed EX for overnight/next day delivery. Orders delivered to us after noon, will be sent on the next weekday.
If you need assistance, or do not wish to create an account online, you may call 1-(800)-GOFEDEX for account creation services. For additional online assistance with FedEx accounts, establishing an online account, or account features; please contact FedEx Customer Support online.
Pre-Printed Bills: If you have pre-printed FedEx airbills that have account numbers and billing information for you or your business, you must include the FedEx airbill portion in your fax. Additionally, the FedEx bar-code must be present, or your package cannot be sent.
Students and alumni wishing to send transcripts using a different shipping service, are also permitted to order and pickup transcripts in the office, so you may ship or deliver using your preferred method. Your transcript will be provided in an official sealed envelope that must remain sealed when shipping or delivering.
In the Cortland area, the following additional shipping outlets are available. You may pick up transcripts personally and use these services. SUNY Cortland ships via FEDEX only.