Transcript FAQ - SUNY Cortland

Transcript FAQ

Please review some of the common questions we receive regarding official transcripts. If your question is not answered here, feel free to contact us.

What is needed to process your transcript?

A completed transcript request form with your signature is required to process your transcript request. Additionally, SUNY policy and State law prohibits release of a transcript if you have any outstanding financial obligation to SUNY Cortland.

Why is your signature required?

To protect your right of privacy and the confidentiality of your transcript. Your signature is required by Federal Law to authorize the release of your transcript. A parent, spouse or domestic partner may not receive your transcript without your signed release. This is why a phone call, e-mail, or third party request cannot be accepted.

How much does it cost?

Effective Fall 2008, all enrolled students (undergraduate and graduate) will be charged a $5 per semester/term transcript fee as part of the college tuition bill. Any student enrolled at SUNY Cortland prior to Fall 2008 will be "grandfathered" as a former enrolled student, and receive unlimited official college transcripts as a lifetime service.

Where do I send the request form?

Registrar's Office Transcript Service
SUNY Cortland
P.O. Box 2000
Cortland, NY 13045
Fax: 607-753-2959

May I make a transcript request in person?

Fill out the Request Form at the Registrar's service counter, Room 223 Miller Building. Someone else may pick up your transcript if they present signed authorization with your signed request.

May I make a transcript request by phone?

Phone requests are not accepted. All transcript requests must have a valid signature of the individual.

Does SUNY Cortland send electronic, faxed or emailed transcripts?

At present, SUNY Cortland cannot provide electronic transcripts.  all transcripts are sent in official sealed envelopes on official SUNY Cortland transcript media.

Transcript by Overnight Mail?

You may ship your transcript via Federal Express (Fed Ex). Students are responsible for shipping arrangements and charges for this additional service. Learn more on our expedited shipping page.  Students may also pick up transcripts in a sealed envelope and arrange for shipping with other services.

How long will it take for the transcript to be mailed?

Normal processing time is 3-4 business days from the date of receipt of the transcript request form.

Can you provide me with another school's transcript that is in my record?

SUNY Cortland cannot provide a transcripts from another school, including high school transcripts.  Cortland is not authorized by any other school to reissue an official record, and only the source school is the issuing authority.  Additionally, as with SUNY Cortland, other institutions maintain transcript receipt requirements and fees, and they must be met at those institutions to receive their official record. Under federal law (FERPA), you have the right to review information under your record, but a copy is not provided. 

Can I receive a transcript if I have an outstanding financial obligation?

State law prohibits the release of transcripts if money is owed. Pursuant to the Student Debt Obligation/Bankruptcy and Statute of Limitations (Section 302.1(j) Title B, Official Compilation of Codes, Rules and Regulations of the State of New York and issued by Counsel on December 20, 1977: Students with outstanding obligations to the College are denied transcript service, readmission and grades. If a student is on the College Stop List, the request will be returned to the student. The transcript(s) will not be forwarded until the obligation is satisfied.