Get Help

• Set-Up My Password Profile
• Change My Password
• Don't Know My Password
  
  

Why setup your Password Profile?

Setting up your password profile changes your default password and begins a process that will allow you to change your password in the future if you forget it.

I am having trouble logging into the myRedDragon

Be sure you are using you Net ID not your C-number to login. If you are not sure what your Net ID is there is a tool that will allow you to retrieve it at http://bannerweb.cortland.edu/pls/prod/pinweb.get_pin

When your account is created you are assigned a default password. If you forget this password you can contact the Information Resources Support Center (IRSC) at irsc@cortland.edu or by phone at (607) 753-2500.

You will need to have your C-number available to receive assistance. If you do not have access to your C-number you can contact the Registrars office at (607) 753-4702 and they can help you retrieve it.

Access for Alumni

If you graduated from SUNY Cortland and want access to your records there are three different scenarios for getting access.

1. If you graduated after 2005 you can log in via MyRedDragon. If you have forgotten your password you should contact the Information Resources Support Center (IRSC) at irsc@cortland.edu or by phone at (607) 753-2500.
   
   
2. If you graduated between 1996 to 2005 you will need to go to https://bannerweb.cortland.edu/pls/prod/twbkwbis.P_WWWLogin and login with your C# and PIN. If you continue to have problems logging in, please contact the Information Resources Support Center (IRSC) at irsc@cortland.edu or by phone at (607) 753-2500.
   
   You will need to have your C-number available to receive assistance. If you do not have access to your C-number you can contact the Registrars office at (607) 753-4702 and they can help you retrieve it.
   
   
3. If you graduated before 1996 you will need to get access through the Registrars office at (607) 753-4702.
   
   
   

Access if you have been accepted but not registered

If you are not currently registered you cannot login via MyRedDragon. You will need to go to https://bannerweb.cortland.edu/pls/prod/twbkwbis.P_WWWLogin and login with your C# and PIN. If you continue to have problems logging in, please contact the Information Resources Support Center (IRSC) at irsc@cortland.edu or by phone at (607) 753-2500.

Access to eLearning for Coaching Courses only

Access through http://www2.cortland.edu/library/elearning/index.dot This link will take you to the eLearning home page. On the left hand side, please click on Coaching Course Access.

Please login using the user name and password that you were given. If you have forgotten this information please contact the Information Resources Support Center (IRSC) at irsc@cortland.edu or by phone at (607) 753-2500.

Information Resources Support Center

The Information Resources Support Center is a single point of technology and library support for all students, faculty and staff. Physically located on the first floor in the Memorial Library, this comprehensive support unit provides assistance during regular library hours.

Please call the IRSC at (607) 753-2500

Walk-up service available whenever Library is open

E-mail - IRSC@cortland.edu

E-mails will be addressed off hours as staffing permits

Call Center Hours

Summer 2012 HOURS
May 10 - August 26

Atomic Learning

Atomic Learning is a self-service, online technology training application that breaks topics down into one-to-three minute tutorials. Students, faculty and staff members will have access to training on over 120 software applications 24 hours a day, seven days a week. 

Access to Atomic Learning is available via myRedDragon.