SUNY Cortland Restart FAQs

SUNY Cortland Restart Financial Aid and Billing FAQs

When can students view their fall bills?

We expect bills to be available Aug. 4. Billing statements are available electronically on myRedDragon.

When is the fall bill due?

The fall bill due date is Aug. 21.

What other options are available to pay the balance?

The Student Accounts Office offers an installment plan, which allows the bill to be paid in 4 equal installments. SUNY Cortland has waived the $45 installment plan fee for the fall semester.

The Financial Aid Office also offers additional options for Parent PLUS Loans or private/alternative loans.

Will financial aid be affected if all classes are offered online or if a student decides to live at home?

If you are an undergraduate student living at home with your parents and do not plan to return to campus, please notify our office via email so we can adjust your financial aid budget according to your living arrangements.

Will students who were awarded Federal Work Study be able to work this fall?

SUNY Cortland plans to offer on-campus Federal Work Study positions this fall. We are accessing various needs for student employees and will be in contact with eligible students regarding job placement.

When can I apply for the NYS Excelsior Scholarship?

The Excelsior application for incoming first-year, transfer or continuing students who did not previously apply is now open. The deadline to apply is Aug. 31.

Due to NY State funding, the Excelsior Scholarship is not guaranteed for incoming students.

Current Excelsior Scholarship recipients do not need to complete this application. 

Will students who received a SUNY Cortland Merit scholarship receive it if they stay home fall 2020?

If you are taking all classes online AND living at home (more than 50 miles away from Cortland), you are not eligible to receive merit scholarships.

Will enrolling as a part time student (less than full time) affect a student’s financial aid?

Yes. SUNY Cortland assumes all undergraduate students will enroll full-time (minimum of 12 credit hours). Students who do not plan to take 12 credits should notify the financial aid office via email

How can I meet with my financial aid advisor?

The best way to communicate with the financial aid office is via email or phone, 607-753-4717. In order to keep you and financial aid staff safe, we encourage students to meet with their financial aid advisor online.

If you would like to set up an online meeting with your financial aid advisor, please email for scheduling.